Broad River Furniture Sales Manager in Arden, North Carolina

Job Descriptions:

At Ashley HomeStore, we are looking for people who care about the quality products and services they represent, their customers, and their co-workers. We are seeking women and men who are self-motivated, energized, customer service and sales focused. If you're fashion forward, passionate, relentless, professional, and a 'people-person,' we want to talk with you!

In this pivotal, critical customer touch retail sales position, you will be assisting in leading a dynamic sales. We are devoted to helping individuals and families create something fresh and new in their homes: not just selecting furniture, but helping them design their living space.

Summary of Responsibilities:

Champions our Mission, Values and Customer Beliefs

Work with our Sales Associates oncreating, communicating, and executing on the Selling System

Ensures excellent customer service experience

Ability to effectively recruit and train a strong staff

Mentors and coaches store associates

Assists with executing the staffing plan

Addresses problems or issues in store under-performance

Monitors sales associate performance based on established goals

Implements process and policy standards across store

Assists in supervising the showroom appearance standards from general cleanliness and tidiness to complete and accurate price tagging

Assist General Manager with opening/closing the store & all management tasks - including hiring, terminations, store operations, store appearance, etc

Advise Guest Service Representative team on questions/issues relating to sales entry, inquiry, resolution
Required Experience:

  • Experience in 'high customer expectation' work, such as serving in food and beverage, hotels or hospitality can be helpful but is not required
  • Entrepreneurial and team oriented
  • Able to coach and help directed Sales Associates
  • High energy 'people person', relentless in pleasing the customer
  • Professional, driven, positive, resilient, and achievement-focused
  • Detailed, strong follow up and follow through: excellent time-management
  • Strong interpersonal and communication skills: a great listener
  • Basic computer knowledge is required
  • Enjoys and can work some evenings and all weekends as part of a flexible and accommodating full- time 40 hour per week work schedule
  • High school diploma is required

Keyword: sales, retail, furniture, customer service, sales manager, management, sales management, leader
From: Broad River Furniture