Dignity Health Patient Account Rep-Collections in BAKERSFIELD, California
Bakersfield Memorial Hospital is a 426 bed acute care medical center offering a full range of services including the Sarvanand Heart and Brain Center, Grossman Burn Center at Memorial Hospital, expanded maternity and family care, the Lauren Small Children’s Center, orthopedic services, wound care center, 24-hour emergency care and general/outpatient surgery. Memorial Hospital is a Children’s Miracle Network Hospital and is home to the Bakersfield Ronald McDonald House. Memorial Hospital is a member of Dignity Health and is a trusted community partner, serving residents of Bakersfield and Kern County with quality, compassionate care since 1956. Learn more at
Responsible for payer collections of assigned accounts. Duties include, verification of documentation necessary for timely collections of patient accounts including requesting and collecting medical records. This position has direct contact with other hospital departments as well as insurance companies and must demonstrate a positive demeanor, good verbal and written skills, and be professional in both appearance and approach. Must demonstrate strong interpersonal skills to ensure cooperation from other departments and be able to handle potentially difficult situations and multiple tasks at one time. Must have a thorough understanding of hospital insurance billing requirements for all federal, state and local agencies and third party submissions. Applicant must be a positive role model for other staff by working with them to promote team work and cooperation.
- High School graduate or equivalent technical training with some additional education (i.e.: computer training, communication classes, etc.)
Knowledge of medical terminology
Knowledge of Medicare and Medi-Cal reimbursement processes
Basic knowledge of accounting procedures and computer based accounts receivable systems
Thorough understanding of HCFA 1500 and UB-04 billing required; basic understanding of coding
Can verify adequacy of demographic information
Basic knowledge of managed care programs and billing requirements necessary
Preferre d Skills:
One year computerized medical billing or related experience preferred
Typing, data entry, 10-key, PC, and word processing skills, preferred
This position is represented by SEIU United Healthcare Workers.
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Job ID 2017-37474
Employment Type Full Time
Department Patient Accounting
Hours / Pay Period 80
Facility Bakersfield Memorial Hospital
Standard Hours Sun-Sat