Dignity Health Patient Account Rep-Collections in BAKERSFIELD, California


Bakersfield Memorial Hospital is a 426 bed acute care medical center offering a full range of services including the Sarvanand Heart and Brain Center, Grossman Burn Center at Memorial Hospital, expanded maternity and family care, the Lauren Small Children’s Center, orthopedic services, wound care center, 24-hour emergency care and general/outpatient surgery. Memorial Hospital is a Children’s Miracle Network Hospital and is home to the Bakersfield Ronald McDonald House. Memorial Hospital is a member of Dignity Health and is a trusted community partner, serving residents of Bakersfield and Kern County with quality, compassionate care since 1956. Learn more at


Position Summary:

Responsible for payer collections of assigned accounts. Duties include, verification of documentation necessary for timely collections of patient accounts including requesting and collecting medical records. This position has direct contact with other hospital departments as well as insurance companies and must demonstrate a positive demeanor, good verbal and written skills, and be professional in both appearance and approach. Must demonstrate strong interpersonal skills to ensure cooperation from other departments and be able to handle potentially difficult situations and multiple tasks at one time. Must have a thorough understanding of hospital insurance billing requirements for all federal, state and local agencies and third party submissions. Applicant must be a positive role model for other staff by working with them to promote team work and cooperation.


Minimum Requirements:

  • High School graduate or equivalent technical training with some additional education (i.e.: computer training, communication classes, etc.)


  • Knowledge of medical terminology

  • Knowledge of Medicare and Medi-Cal reimbursement processes

  • Basic knowledge of accounting procedures and computer based accounts receivable systems

  • Thorough understanding of HCFA 1500 and UB-04 billing required; basic understanding of coding

  • Can verify adequacy of demographic information

  • Basic knowledge of managed care programs and billing requirements necessary

Preferre d Skills:

  • One year computerized medical billing or related experience preferred

  • Typing, data entry, 10-key, PC, and word processing skills, preferred

This position is represented by SEIU United Healthcare Workers.

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Dignity Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status or any other characteristic protected by law. For more information about your EEO rights as an applicant, please

If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this telephone number.

Job ID 2017-37474

Employment Type Full Time

Department Patient Accounting

Hours / Pay Period 80

Facility Bakersfield Memorial Hospital

Shift Day


State/Province CA

Standard Hours Sun-Sat