Ascension Health Desktop Support Technician / Binghamton,NY / FT / Day in Binghamton, New York
Job ID: 227588
Desktop Support Technician / Binghamton,NY / FT / Day
Binghamton, New York
Additional Job Information
Title: Desktop Support Technician
City, State: Binghamton,NY
Location: NYBIN 169 Our Lady Lourdes Mem
Department: Infrastructure Field Services
Additional Job Details: Full-Time,Day, 40 hours,Weekly
Ascension Information Services is one of the nation’s largest healthcare information technology services organizations.
We provide Ascension and its subsidiaries low-cost, high-value IT infrastructure and software application services that:
• Support rapid and effective clinical decision making
• Improve efficiency and care transitions
• Foster information sharing across the continuum of care
• Make knowledge and data actionable, leading to improved patient outcomes
Provides Tier 1 software and hardware support.
Enters call data into tracking system.
Diagnoses and resolves problems using documented procedures and checklists.
Assists with the resolution of application, hardware and software problems.
Escalates problems to higher level technical support professionals when necessary.
Completes end to end desktop activities for installs, moves, adds, changes, updates and projects.
Provides desktop services to customers following documented processes while providing a good customer service experience to those supported.
Validates IT related assets.
HS or Equivalent
High School or Equivalent requiredAssociate's Degree preferred
- Two years of relevant work experience is required.The ability to commute to and throughout user facilities is required.
How To Apply
Applicants may proceed by clicking on the "Apply Now" button.
For questions or assistance with completing the online application, please contact Ascension candidate care at 855-778-6037.
Equal Employment Opportunity
Ascension Information Services is an EEO/AA Employer M/F/Disability/Vet. Please click the link below for more information.
EEO is the Law Poster Supplement
Ascension Health - IS (AIS) participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
E -Verify (link to E-verify site)