Sykes Office Administrator Site Operations - Boise in Boise, Idaho


Office Administrator Site Operations - Boise, Idaho

GENERAL PURPOSE: This position is responsible for organizing, supervising and coordinating administrative operations for Boise, Idaho's large Call Center Operations. The position will perform a wide range of administrative and office management activities for the site to facilitate the efficient operation of the organization.


  • Adheres to SYKES policies on ethics and integrity.

  • Perform a wide variety of administrative support duties ranging from general clerical support to complex administration coordination.

  • Manage office procedures for the site(s).

  • Schedule and coordinate meetings, appointments and events.

  • Order catering for events and meetings as necessary

  • Maintain relationships with vendors.

  • Processes incoming and outgoing communication and correspondence to ensure proper dissemination of information.

  • Orders and maintains office supplies.

  • Coordinate maintenance of office equipment.

  • Process expense reports, travel advances, check requests and other financial items.

  • Responsible for creating and updating various monthly reports.

  • General clerical duties including photocopying, fax and mailing.

  • Support management and team with duties as assigned.

  • May perform other additional duties and responsibilities as assigned.

SUPERVISORY RESPONSIBILITIES None Yes (See “General Management Duties and Responsibilities” addendum)


  • HS diploma required. Associates degree or some college courses preferred.

  • Minimum 3 years experience in an office environment as an office manager or administrative assistant.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Strong communication and interpersonal skills

  • Ability to manage multiple tasks and demonstrate flexibility

  • Skilled organizer with the agility to move quickly from one task to another

  • Strong Microsoft Office skills required (Word, Excel, PowerPoint, Outlook)

  • Proficient in using standard office equipment (facsimile machine, copier/printer/scanner, etc.)

  • Enthusiastic self-starter and team player

Job ID 2017-61494

# Positions 1

Location US-ID-Boise

Posted Date 12/7/2017