Northwell Health Care Manager (Westchester) in Briarcliff Manor, New York

Req Number 001H1T

Job Category Medical Clerical/Secretarial

Job Description

The Care Manager is responsible for providing a variety of direct and indirect social services to designated clients and families that facilitate their integration into the community to the fullest possible extent. The Care Manager will work with the client�s treatment team. The Care Manager will coordinate mental health, medical and social service needs with a population who is in need of a high level of assistance to be successful in the community.

Responsibilities Include:

  • Provides comprehensive care management.

  • Provides care coordination and health promotion.

  • Prepare client crisis intervention plan.

  • Completes a comprehensive health assessment/reassessment inclusive of medical/behavioral/rehabilitative and long term care and social service needs.

  • Link/refer client to needed services to support care plan/treatment goals, including medical/behavioral health care; patient education; and self-help recovery and self-management.

  • Conduct case reviews with interdisciplinary team to monitor/evaluate client status/service needs.

  • Maintains, in a confidential manner all departmental, hospital and State forms, reports and records per required standards. Complies with all recordkeeping requirements and maintains statistical data regarding clients served and services rendered and submits these per program requirements.

  • Conduct client outreach and engagement activities to assess on-going emerging needs and to promote continuity of care and improved health outcomes.

  • Complete / revise an individualized patient centered plan of care with the patient to identify client’s needs/goals, and include family members and other social supports as appropriate.

  • Develop, review, and revise the individual’s plan of care with patient /family members to ensure that the plan reflects individual’s preferences, education and support for self-management.

  • Consult with multidisciplinary team on client’s care plan/needs/goals.

  • Coordinate with treating clinicians to assure that services are provided and to assure changes in treatment or medical conditions are addressed.

  • Monitor/support/accompany the client to scheduled medical appointments.

  • Performs related duties, as required.


  • High school diploma or GED required. Bachelor degree in a human service field preferred.

  • Current valid (per hospital policy) US driver’s license required.

  • One year experience in a psychiatric or human services setting.

  • Basic typing skills required.

  • Ability to read, write and communicate in English required.