DaVita STAR Regional Program Manager in Bronx, New York

Manager – Star Program

In this exciting new role you will

be responsible for the overall strategic direction of the STAR (Select

Train & Retain) Program for the Village. The position is focused on

improving the recruiting, onboarding and training experience for new teammates

and the outcomes of the program including teammate retention, time to train and

program adoption. This position requires a business minded professional

who can diagnose operational issues, implement procedural suggestions for

improvement, and track measurements to support expected outcomes. This role can

either be a manager or senior manager role depending on experience, and will

have direct reports once in the role.

Description:

Program leadership : Ownership of multiple complex, high priority

workstreams at once. Deploy solutions to hundreds of facilities and teammates.

Provide project management, leadership, support, and analytics. You will

be the “quarterback” of all things STAR.

Strategy : Responsible for supporting short term strategic needs, as well

as guiding our long term strategy for recruiting, training and retaining new

teammates.

Relationship building: Manages relationships with teammates of

all levels across the enterprise to test and deploy enhancements to the STAR

program. Partner with Clinical Education, Operations, Recruiting, People

Services, and Pioneer to ensure appropriate balance and consistency between

local solutions and company established best demonstrated practices.

Executive communication : Develops and manages regular metrics and

reporting for senior leadership. High level of exposure to head of Palmers,

People Services, & Pioneer. Must present comfortably and compellingly

to senior leadership.

Analytics : Leverages hypotheses-based approach to identify, validate and

quantify program opportunities. Conducts analyses to assess impact on

business metrics. Convey findings in a cohesive story, including

summarizing insights from analysis, identifying next steps, and developing

deployment plans.

Supervisory Responsibilities: This role will oversee and provide

coaching, guidance, professional development and day to day job performance to

the STAR Program Analyst.

Onboarding:

From day one you will be fully immersed into the

STAR program and learn all of the ins and outs of how to effectively drive

change. This will include a thorough onboarding partnership with the

Pioneer project team that is currently managing the program. In the first

couple of months you will also spend time in the field to see STAR in action

and building key relationships with teammates involved in executing the program

across the Village.

Here is what you can expect when you join our

Village:

  • A "community first,company second" culture based on Core Values that really matter.

  • Clinical outcomes consistentlyranked above the national average.

  • Award-winning education andtraining across multiple career paths to help you reach your potential.

  • Performance-based rewardsbased on stellar individual and team contributions.

  • A comprehensive benefitspackage designed to enhance your health, your financial well-being andyour future.

  • Dedication, above all, tocaring for patients suffering from chronic kidney failure across the nation.

Qualifications:

  • Previous dialysis experience
  • Minimum of five (5) years’ experience in project management supporting large-scale business transformation with tangible impact on operating/financial performance
  • Proficient in leading complex projects with multiple work streams and stakeholders
  • Strong executive presence required including the ability to synthesize and convey research/analyses to senior leadership
  • Ability to build strong relationships across cross-functional teams
  • Demonstrated critical thinking, analytical and problem solving skills as well as leading initiatives to completion
  • A visionary, innovative, intellectually agile
  • Bachelor’s Degree required
  • Intermediate computer skills and proficiency in MS Word, Excel, Outlook, and PowerPoint required
  • 50% day travel required--you will be responsible for a local region

Join us as we pursue our vision " To Build the Greatest Healthcare Community the World has Ever Seen . "

Why wait? Explore a career with DaVita today.

Go to http://careers.davita.com to learn more or apply.

To learn more about our Village and the world of dialysis, click here .

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DaVita is an equal opportunity/affirmative action employer. As such, DaVita makes hiring decisions solely on the basis of qualifications and experience, and without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.

DaVita will consider qualified applicants who have criminal histories in a manner consistent with the law.