DaVita STAR Regional Program Manager in Bronx, New York
Manager – Star Program
In this exciting new role you will
be responsible for the overall strategic direction of the STAR (Select
Train & Retain) Program for the Village. The position is focused on
improving the recruiting, onboarding and training experience for new teammates
and the outcomes of the program including teammate retention, time to train and
program adoption. This position requires a business minded professional
who can diagnose operational issues, implement procedural suggestions for
improvement, and track measurements to support expected outcomes. This role can
either be a manager or senior manager role depending on experience, and will
have direct reports once in the role.
Program leadership : Ownership of multiple complex, high priority
workstreams at once. Deploy solutions to hundreds of facilities and teammates.
Provide project management, leadership, support, and analytics. You will
be the “quarterback” of all things STAR.
Strategy : Responsible for supporting short term strategic needs, as well
as guiding our long term strategy for recruiting, training and retaining new
Relationship building: Manages relationships with teammates of
all levels across the enterprise to test and deploy enhancements to the STAR
program. Partner with Clinical Education, Operations, Recruiting, People
Services, and Pioneer to ensure appropriate balance and consistency between
local solutions and company established best demonstrated practices.
Executive communication : Develops and manages regular metrics and
reporting for senior leadership. High level of exposure to head of Palmers,
People Services, & Pioneer. Must present comfortably and compellingly
to senior leadership.
Analytics : Leverages hypotheses-based approach to identify, validate and
quantify program opportunities. Conducts analyses to assess impact on
business metrics. Convey findings in a cohesive story, including
summarizing insights from analysis, identifying next steps, and developing
Supervisory Responsibilities: This role will oversee and provide
coaching, guidance, professional development and day to day job performance to
the STAR Program Analyst.
From day one you will be fully immersed into the
STAR program and learn all of the ins and outs of how to effectively drive
change. This will include a thorough onboarding partnership with the
Pioneer project team that is currently managing the program. In the first
couple of months you will also spend time in the field to see STAR in action
and building key relationships with teammates involved in executing the program
across the Village.
Here is what you can expect when you join our
A "community first,company second" culture based on Core Values that really matter.
Clinical outcomes consistentlyranked above the national average.
Award-winning education andtraining across multiple career paths to help you reach your potential.
Performance-based rewardsbased on stellar individual and team contributions.
A comprehensive benefitspackage designed to enhance your health, your financial well-being andyour future.
- Dedication, above all, tocaring for patients suffering from chronic kidney failure across the nation.
- Previous dialysis experience
- Minimum of five (5) years’ experience in project management supporting large-scale business transformation with tangible impact on operating/financial performance
- Proficient in leading complex projects with multiple work streams and stakeholders
- Strong executive presence required including the ability to synthesize and convey research/analyses to senior leadership
- Ability to build strong relationships across cross-functional teams
- Demonstrated critical thinking, analytical and problem solving skills as well as leading initiatives to completion
- A visionary, innovative, intellectually agile
- Bachelor’s Degree required
- Intermediate computer skills and proficiency in MS Word, Excel, Outlook, and PowerPoint required
- 50% day travel required--you will be responsible for a local region
Join us as we pursue our vision " To Build the Greatest Healthcare Community the World has Ever Seen . "
Why wait? Explore a career with DaVita today.
Go to http://careers.davita.com to learn more or apply.
To learn more about our Village and the world of dialysis, click here .
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DaVita is an equal opportunity/affirmative action employer. As such, DaVita makes hiring decisions solely on the basis of qualifications and experience, and without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.
DaVita will consider qualified applicants who have criminal histories in a manner consistent with the law.