Ricoh Americas Corporation Copy Center / Mailroom Representative - Floater in Brookfield, Wisconsin

POSITION PROFILE

Supports the daily operations of one or more customer locations including any or all of the following: copy production and finish work, operation of a mail center, maintaining billing logs and reports.

JOB DUTIES AND RESPONSIBILITIES

  • Assists new MS site implementation.
  • Assists Site Manager or Supervisor in offering suggestions for improvement. May include new suggestions or suggestions to existing processes or procedures.
  • Assists in the training of new and existing employees.
  • Maintains accurate, complete, and up to date Site Procedure Guides, Forms and Logs, and other Site Branding as directed by Site Manager or Supervisor.
  • Collects data for the completion of the Monthly Management Report as directed by the Site Manager or Site Supervisor.
  • Orders paper, toner and other supplies as directed by Site Manager or Supervisor.
  • In the absence of onsite personnel, may perform any of, but is not limited to the following duties:
  • Processes all incoming and outgoing mail.
  • Performs other mailroom functions, such as mail fulfillment, which includes sorting, filing, packaging, and processing shipments for delivery to multiple locations.
  • Filing and labeling of documents and other materials for storage and retrieval.
  • Shipping and Receiving, including the movement of boxes and or equipment.
  • Provides Courier Service for the pickup and delivery of mail and copy jobs, on campus and offsite.
  • Assists in the Copy Center and performs all functions required for the delivery and completion of all copy requests. May include the usage of binding, folders, laminators, etc.
  • Performs basic troubleshooting on all equipment used within the RICOH Center.
  • Assists in the coordinating of work assignments to meet specific deadlines and service deliverables.
  • Manage all aspects of the RICOH Center in the absence of the Site Manager or Supervisor.
  • Directs or leads the Daily Huddle in the absence of the Site Manager or Supervisor. For one person sites, attend the Daily huddle via conference call.
  • Performs Front Desk Receptionist duties.
  • Performs other duties as required.

QUALIFICATIONS (Education, Experience, and Certifications)

Typically Required:

  • Requires high school diploma plus 6-12 months of related work experience.
  • Requires valid, violation-free driver's license along with reliable transportation and minimum levels of auto insurance coverage per RICOH policy.
  • Requires experience in use & operation of shrink-wrap, paper cutter, hole driller, bindery equipment, jogger, tape machine, electric stapler, scales, collators & related equipment.
  • Requires experience with postage meter and equipment.

Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled.