Kforce Field Service Technician in Cedar Rapids, Iowa

Kforce has a client in search of a Field Service Technician in Cedar Rapids, Iowa (IA). They are looking for an entry level printer / PC / laptop tech that has some mechanical ability and an interest in doing field service dispatch jobs. There is no exact location, the candidate will be working at customer sites within a 100 mile radius of Cedar Rapids, Iowa (IA).Essential Functions:

  • Field dispatch work, working break/fix calls on printers / desktops / laptops, as well as troubleshooting network issues

  • Take service calls for our contracted customers, managing a call load, completing admin work, as well as other various duties

  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.

  • Documents, maintains, upgrades or replaces hardware and software systems

  • Supports and maintains user account information including rights, security and systems groups

  • Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed

  • Determines and recommends which products or services best fit the customers' needs

  • Relies on instructions and pre-established guidelines to perform the functions of the job

  • Has knowledge of commonly-used concepts, practices, and procedures within a particular field

  • Ability to manage your own workload correctly and doing it independently is top priority

  • Dependability, needing to show up for work on time every day and the flexibility to work the hours needed is a top priority

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Hours