Fifth Third Bank Fraud Product Strategy Manager in Cincinnati, Ohio
Fifth Third Bank is one of the top-performing banks in the country, with a heritage that spans more than 150 years. As The curious bank, we've staked our claim on looking at things differently, at being better listeners and at showing more commitment. We employ about 19,000 people, and what we offer is:
This applies to our relationships with customers and employees alike.
A chance for employees to build their future, with supportive career development and financial welln ess programs.
An environment where we win together. We celebrate achievement and work collaboratively. We're also a two-time Gallup Great Workplace honoree.
An invitation to impact lives in a positive and lasting way. Everything we do is geared toward improving lives. That's fun and exciting.
It comes down to the fact that Fifth Third is a warm and caring place to with which to grow - as a customer or as a team member.
Fifth Third Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Enterprise Risk Management (ERM) is the process of identifying, quantifying and managing the risks that an organization faces while applying it to the overall Bank Strategy. While it is impossible to remove all risk from the organization effective risk management requires a strong risk culture and risk governance. Risk culture is the system of values and behaviors within the organization that shapes the day-to-day decisions that we all make. Developing a risk culture is a continuous process # it is consistent with, and builds upon, our Core Values, Leadership Competencies, and Code of Business Conduct and Ethics in that it is based on a common understanding that managing risk is everyone's responsibility and creates an environment that encourages the open exchange of ideas, willingness to elevate concerns, and a commitment to "doing the right thing." As such, risk culture is a critical element of the Bank's risk management efforts.
Manage fraud risk for Mortgage, Bankcard, Deposit or Internal fraud. Play a leadership role as a business liaison and team-member with Line of Business decision makers. Monitor and lead fraud strategy enhancements for bothvendorrelationships and internal systems. Leads an analytical team that will focus on the development, enhancement, and implementation of Fraud Detection systems and processes to detect and prevent fraudulent activity. This position requires anin-depthunderstanding of risk management.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures thatactions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Manage Fraud Business Analysts who will provide support for on-going fraud reduction initiatives.
Build strong relationships with Retail, Commercial, Product and IT management to gain support of risk management.
Leads a team that will jointly focus on the following responsibilities:
o Monitor outside fraud prevention vendor#s fraud strategy effectiveness. Lead enhancements when gaps are identified.
o Identifies risk factors and trends of potentially fraudulent activity utilizing technical data analysis and statistical interpretation.
o Conduct root cause analysis to identify opportunities to predict, prevent and mitigate risk within processes and performance.
o Develops, implements, and refines critical fraud system controls for the purpose of detecting and preventing fraud, including testing to identify, measure, and validate fraud processes.
o Recommend and implement process or system enhancements based on assessment of fraud systems and processes.
o Develops trending reports and key indicators to serve as early warning risk indicators for potentially fraudulent activity.
o Partners with Lines of Business and corporate partners to effect change and promote awareness through the coordination of fraud detection monitoring of system enhancements and statistical trend analysis.
o Maintains a cutting edge awareness of company goals and industry trends.
o Demonstrate technical expertise and strong knowledge base in the area of fraud prevention risk management.
o Perform ad-hoc analysis as potential risks are identified.
o Develops and maintains comprehensive documentation for Fraud Detection systems.
o Participates in the evaluation of new applications and the identification of systems requirements for planning purposes.
o Be proactive in the development and execution of ideas, which reduce risk and improve Bancorp profitability.
o Leverage analytical capabilities in overall decision making and risk identification.
o Assumes additional responsibilities and leads special projects as assigned.
Responsible for managing a staff of exempt and non-exempt Fraud Business Analysts by providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential andprovidingchallenging opportunities that enhance employee career growth; developing the appropriate talent to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
Bachelor#s degree or equivalent work experience.
Minimum of 7 years experience in Risk Management or analytical strategy role.
Minimum of 5 years experience working with automated decisioning processes and rules based decisioning with strong PC/modeling skills.
Minimum 4 years of supervisory experience.
Strong interpersonal and relationship/building skills.
Demonstrated ability to work with Senior Level Business Managers.
Ability to work independently as well as in a team.
Ability to manage processes and business line requirements.
Excellent analytical, verbal, written and interpersonal communication skills.
Demonstrated ability to learn and understand various applications and business intelligence/database tools.
Demonstrated ability to interpret data, draw high-level conclusions and determine next steps.
Demonstrated ability to work with significant volumes of data in various formats and databases.