Randstad SAP Customer Service Supervisor in Dublin, California

SAP Customer Service Supervisor

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job details:

  • location:Dublin, CA

  • salary:$23 - $25 per hour

  • date posted:Thursday, August 10, 2017

  • job type:Permanent

  • reference:S_557594

  • questions:ron.megeath@randstadusa.com925-847-9700

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description

Randstad USA is looking for a well qualified Customer Service Representative Supervisor for a well known, international technology company in the Pleasanton and Livermore area. The position we're seeking to fill is a Career, direct-hire opportunity with this well known corporation and requires that you have SAP order processing experience.

Customer Service Supervisor Duties Include:

  • Assisting with Purchase Orders

  • Processing Orders into the system

  • Heavy inbound and outbound calls and ability to work in a fast paced environment

  • Building and maintain customer relations for general data and order up keeping.

  • Handle escalated calls

  • Maintain records, reports, or files

Working hours: Monday - Friday

Skills:

Education and Work Experience:

  • High School/G.E.D educational level or Undergraduate Degree preferred, yet not required.

  • Two (2) years or more of customer service training and experience are necessary.

  • SAP system knowledge and experience is REQUIRED.

  • Previous Supervisory Experience in Fast Paced Call Center environment.

Knowledge and Skills relevant to Customer Service Supervisor position:

  • Organizational Skills

  • Responsible

  • SAP Sales platform experience

  • Detail Orientated

  • Service Orientated

  • Great Social and Communication Skills

  • Great Oral and Written Communication Skills

  • Basic Accounting Skills

  • Customer and Personnel Service

  • Computer Efficient (Basic MS Office Skills)

  • High level of professionalism in stressful circumstances and/or situations

Qualified candidates, please send resumes to: Ron.Megeath@RandstadUSA.com

To become an integral part of the team, apply TODAY to this opportunity by clicking the "Apply Now" link below; please be sure to include a copy of your resume in your profile.

Please note that only qualified candidates will be contacted, and all applicants will be asked to apply for the opportunity online.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.