Randstad Dispatch Agents in Elkridge, Maryland

Dispatch Agents

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job details:

  • location:Elkridge, MD

  • salary:$13 - $16 per hour

  • date posted:Friday, August 11, 2017

  • job type:Temp to Perm

  • reference:S_557625

  • questions:stefanie.beck@randstadusa.com410-312-4974

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description

Randstad is currently recruiting for Dispatch Agents for 1st, 2nd, and 3rd shift openings in the Elkridge and Columbia areas. Hourly rate will depend on experience and the shift assigned.

Responsibilities:

  • Communicate with customers to provide order and delivery updates

  • Control route information and communicate all updates to drivers

  • Support the overall delivery and return of product

  • Resolve issues with customers to ensure complete customer satisfaction

  • Act as liaison between client, management, and driver

Working hours: First, Second, and third shift

Skills:

Requirements:

  • Previous experience in dispatch or comparable customer service role

  • Must have strong customer service skills and demeanor

  • Bilingual not required but a huge plus

  • Must have proper verbal and written communication skills

  • Must be able to work well under pressure and appropriately handle high-stress situations when required (i.e. customer complaints, tight deadlines).

If interested, please submit a complete resume with detailed work history directly to this posting for consideration.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.