Dollar General EMPLOYEE RELATIONS MANAGER in GOODLETTSVILLE, Tennessee
At Dollar General, our customer is at the center of everything we do! We are a fast-moving Fortune 200 publicly-traded company with more than 13,000 stores and 14 distribution centers in 44 states, growing by hundreds of stores each year. We work in an energetic atmosphere that embraces innovation and teamwork. At Dollar General, you can see a clear and fast path to career growth and success. We are committed to attracting talented and motivated people who can advance our mission of "Serving Others." Let's Grow Together!
Partner with field management personnel to conduct in-depth investigations regarding employee relations and/or dispute resolution issues. Analyze case details and facts, maintain objectivity, and collaborate with field management to ensure decisions support company policies, Dollar General values, and federal/state laws and regulations.
Partner with field managers and or other DG departments to guide or conduct in-depth investigations on employee relations issues and/or termination, final counseling or demotion disputes.
Ensure proper documentation on cases, in particular Dollar General’s zero tolerance policies.
Provide policy guidance to field managers and instruct on consistent practices regarding terminations and progressive counseling.
Represent Dollar General in legal proceedings.
Assist in researching Wage & Hour claims.
Analyze trends and conduct employee relations training.
Participate in the development of the SOP and Employee Handbook.
Work with Risk Management, Law Department, HRSS, Operations, ERC and other strategic partners for efficiency and process improvement.
Utilizes facilitation and mediation practices to negotiate resolutions.
Excellent problem solving and critical thinking skills
Ability to effectively communicate verbally and in writing with all levels of the organization
Strong attention to detail
Keen awareness of FLSA, FMLA, ADA, Workers Compensation, Title VII and other employment related laws and regulations
Ability to perform effectively under pressure and make objective decisions
Excellent collaboration skills
Ability to work efficiently in a fast-paced environment, including the ability to listen, respond, and electronically document cases.
Strong organization and time management skills
Facilitation, negotiation, and mediation skills
Work Experience and/or Education:
Bachelor’s degree in human resources or related field preferred. Two to five years of experience in HR, Employee Relations, Dispute Resolution, or other related field.
Requisition ID: 2017-141598