Kforce Customer Service, Call Center in Grand Rapids, Michigan

A Kforce client in Grand Rapids, Michigan (MI) is searching for a Customer Service / Call Center professional. This team specifically works with seniors and guardians to support questions relating to benefit coverage and billing issues. Also, take inbound questions from employer groups, providers, and other agents. Spend time explaining services, claims, and resolving problems. Provide exceptional service via calls, face to face interactions, web chats and emails.

  • 2 years call center work environment

  • Medical office /understanding preferred

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:HoursMinimum Compensation:14.00Maximum Compensation:14.00