Virginia State Government ABC Store Manager B in Henrico, Virginia

Position Information
Job Description

Effective January 15, 2018, Virginia Alcoholic Beverage Control will begin to transition to an Authority. Authority employees will continue to be covered under the Commonwealth’s benefits package and VRS. However, Authority employees will be exempt from the Virginia Personnel Act and the Virginia Public Procurement Act.

STORE LOCATION- 9685 West Broad Street Glen Allen, VA 23060


VA ABC is a progressive public safety state operational retail sales business. ABC’s Retail Operations is our largest division consisting of 366 retail ABC stores throughout Virginia. We consider our dynamic and committed retail staff as one of the most important ambassadors in ABC’s mission of Control-Service-Revenue. We offer an engaging blend of governmental and private-sector business environments.


This incumbent will be part of ABC’s Retail Management Team and responsible for managing all store operations to include inventory control, merchandising, accounting for all store funds safety and compliance and communicating staff about store operations and the overall agency mission and direction. They will be responsible for managing their staffing needs and ensure compliance with agency policies as well as, state/legal policies and procedures.

This Store Manager will provide supervision and development opportunities for their staff including training employees, assigning work responsibilities, performance evaluations and employee problem solving issues. They will be responsible for staff training on store products, proper customer service skills and sales techniques, and establishing procedures that comply with store policies and appropriate laws. The Manager will be responsible for effectively managing and training staff in ID verification practices due to the diversity of customers the store serves daily.

Minimum Qualifications


Qualified applicants must have extensive working experience in providing management in a retail related establishment and knowledgeable in operational functions of properly managing store operations to include inventory/merchandising management, customer service techniques, cash accounting and making decisions and problem solving.

Applicants must have extensive knowledge in managing and supervising multiple levels of employees in a retail related environment to include training, developing staff for future career progression, handling disciplinary actions, performance management and employee relations, and possess working experience in staffing and hiring practices include: screening, interviewing and selection.

Applicants must possess the ability to work independently, maintain a high level of confidentiality and able to handle stressful situations. The ability to multi-task, utilize time management skills and organizations is a must. Extensive experience working and responding to inquiries with internal and external customers both in person and on the phone is paramount.

Experience with utilizing personal computers is needed along with working experience with general software (Microsoft Word and Excel), retail related software and electronic point of sales. The ability to communicate effectively with customers and employees of ABC, both orally and in writing is crucial. Must be able to lift 65 lbs. Must be at least 21 years of age.

Special Instructions to Applicants

The Virginia Department of Alcoholic Beverage Control does not provide sponsorship. We are an equal opportunity employer without regard to sex, race, color, religion, national origin, age, sexual orientation, political affiliation, veteran status or disability. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply. ABC will provide, if requested, reasonable accommodation to applicants in need to accommodation in order to provide access to the application and/or interview process. The selected candidate must pass a criminal background check.

For consideration for employment you must complete an online application @ Resumes may accompany but will not substitute for a completed State Application Form. Your completed online application MUST BE RECEIVED by Human Resources no later than 11:59 p.m. on the stated closing date.

Contact Information

Amy Habel



Working Title: ABC Store Manager B

Role Title: Retail Manager II - 79114

Job Open Date: 09/15/2017

Job Close Date: 09/26/2017

Is this position funded in whole or in part by the American Recovery & Reinvestment Act (Stimulus Package)?: No

Hiring Range: $35,000-$52,545

Agency: Dept of Alcoholic Beverage Control (999)

Agency Website: Click Here for Agency Website

Location: Henrico - 087

Position Number: 24701

Job Posting Number: 1029329

Type of Recruitment: Agency Employee Only - A

Does this position have telework options?: No

Bilingual/Multilingual Skill Requirement/Preference: No

Job Type: Full-Time (Salaried)

Job Type Detail: Full-Time Salaried - Non-Faculty- FTS-1

Pay Band: 04