Ascension Health Patient Access Representative / St Vincent Indianapolis Acute / FT Rotating / 72 Hours Bi-Weekly in Indianapolis, Indiana

Additional Job Information

Title: Patient Access Representative

City, State: Indianapolis,IN

Location: Indianapolis-2001 West 86th St

Department: Imaging Admin 001

Additional Job Details: FT Rotating, 72 Hours Bi-Weekly, 8:30AM-3:15PM, Monday, Tuesday, Thursday

8:30AM-5:30PM Wednesday

8:30AM-5:45PM Friday

Position requires flexibility that the schedule can change with a minimum of a 2 week notice of a temporary schedule change when needed to cover a 24/7department. Position will cover some weekends and a minimum of 2 holidays.

Job Description

Job Summary:

The Patient Access Rep performs clerical and reception duties associated with patient registration.


  • Greets patients and visitors, responds to questions/concerns and directs them to appropriate location. Provides on-going communication with clinical staff regarding patient status.

  • Collects and enters all necessary demographic, clinical, billing and insurance information from patients or responsible parties.

  • Explains processes and forms to patients prior to securing signatures and ensures that all documents are properly signed and witnessed as required.

  • Determines and accepts required payments, including co-pays and deductibles.

  • Position also requires staffing the Reading Room

  • Reading Room duties include but are not limited to: screen calls, multi-task, answer busy phones, respond to radiologist requests, burn CD’s, push images via Powershare, obtain prior studies, and other busy tasks. Read results and have good pronunciation of terms

  • Critical thinking and troubleshooting skills highly preferred



  • Minimum Qualification: None Required


  • Minimum Qualification: High School Diploma or equivalent by hire date to position

Work Experience:

  • Minimum Qualification: None.

  • Preferred Qualification: One year of experience working with medical insurance benefits and patient financial responsibility.

  • Medical Terminology highly preferred

Marketing Statement

St.Vincent has an established reputation and tradition in the State of Indiana for providing excellence in patient care through our Core Values of Service of the Poor, Reverence, Integrity, Wisdom, Creativity, and Dedication.

Throughout St.Vincent, the ageless mission of St. Vincent de Paul remains unchanged: to minister to the bodies, minds, and spirits of those in need by keeping healthcare human. As one of the largest healthcare systems in the State of Indiana, our state-of-the-art technology, extraordinary associates, and Spirit of Caring can be found in healthcare ministries serving over half of Indiana's counties. St.Vincent is a member of Ascension Health, the nation's largest not-for-profit Catholic Healthcare System.

How To Apply

Service of the Poor. Reverence. Integrity. Wisdom. Creativity. Dedication.

These are the Core Values we uphold at St.Vincent.

If they describe you, you may be a good candidate to join our nationally-recognized team at one of our many Indiana ministries.

To view our job openings, visit

To apply for a position online, click the "Apply Now" button.

Our online application system may not be compatible with non-Windows based operating systems (iPhones, iPads, or Mac computers) or non-Internet Explorer browsers. To optimize your user experience, we recommend utilizing a personal computer with Window Internet Explorer 8 to search and apply for career opportunities.

For questions or assistance with completing the online application, please contact Ascension candidate care at 855-778-6037.

The Spirit of Caring

Equal Employment Opportunity

St.Vincent is an EEO/AA Employer M/F/Disability/Vet. Please click the link below for more information.

EEO is the Law Poster Supplement

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

St. Vincent, a member of Ascension Health, participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify (link to E-verify site)