American Red Cross SAF (Service to the Armed Forces) Specialist in Jacksonville, Florida

Job Description:

Today's American Red Cross is keeping pace with the changing military. Using the latest in computer and telecommunications technology, the Red Cross allows military members stationed all over the world to send messages to loved ones back home during an emergency or other important event. These communications are delivered around-the-clock, seven days a week, 365 days a year. While serving 1.4 million active duty personnel, the Red Cross also reaches out to the 1.5 million members of the National Guard and the Reserves who reside in nearly every local community in America. Both active duty and community-based military can count on the Red Cross to provide emergency communications that link them with their families back home, access to financial assistance, counseling and assistance to veterans.

The American Red Cross North Florida Region is seeking a SAF (Service to the Armed Forces) Specialist. This position will be based in our Jacksonville, FL Chapter. A valid driver's license is required!

Job Summary:

Supports the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures. This is accomplished through working with volunteers and other Red Cross departments to support strong visibility for SAF in the community.

Responsibilities:

  1. Relationship Management Support and Community Outreach: Supports building relationships with military leadership, key organizations and community leaders. Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations or information sessions.

  2. Volunteer Management Support: Supports a volunteer program to meet the workforce model and to enable delivery of SAF programs and services. Assists in the supervision of volunteer staff. Works closely with Regional Volunteer Services to develop and implement strategic regional SAF volunteer program. Helps ensure volunteer staff ratio reflects the diversity of the population being served.

  3. Service Delivery: Ensures the delivery of SAF core services to all clients within their jurisdiction. Supports the other lines of ARC service to ensure the delivery of Preparedness, Health and Safety Services training, disaster preparedness and response, and Red Cross Blood Services. Services may include use of case management system, presenting briefings, collection of data, providing needed materials, and outreach within the community.

  4. Reporting & Admin Support: Monitors and reports on the outcomes and results of programs and services to ensure organizational accountability and makes recommendations for continuous improvement to ensure metrics are consistently met.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required.

Qualifications:

Education: Bachelor's degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is preferred. Associate's degree with 5 years of experience or other combination of education and experience which provides an equivalent background is acceptable.

Experience: A minimum of three years related experience is required.

Skills and Abilities: Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is desired. Familiarity with military culture, regulations and protocol is strongly desired.

For mobile positions:

• U.S. citizenship is required. Must be able to obtain a secret security clearance and a no-fee U.S. passport. • Mobility is a condition of employment and an essential function of this position. • Must accept work assignments to deployment locations in or near conflict areas, where the American Red Cross is providing services to members of the military. • Must meet strict medical and physical requirements, including immunizations required by the U.S. military. • May be required to wear military uniforms, and live and work in harsh and stressful environment in conflict areas.

Essential Functions/Physical Requirements:

Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions.

Work Conditions:

Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster.

If this sounds like the kind of opportunity that you've been waiting for, please apply at: https://americanredcross.wd1.myworkdayjobs.com/AmericanRedCross_Careers

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

The American Red Cross is a diverse nonprofit organization offering its employee's professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment.