Tervis Key Holder - Part Time in Naples, Florida
Tervis is a 71-year old company with a loyal customer base who love our made-in-America, lifestyle drinkware. We carefully select the best possible locations for our colorful, contemporary stores, which now stretch from coast to coast. Tervis is 'the next big thing" in retail, and it is happening in your community now.
Ensure customers visiting our stores have a successful shopping experience that translates into sales. Treat all internal and external customers with respect. Support Store Manager and Assistant Manager in supervising the team and driving sales daily
Welcome Customers to the store promptly and personally
Educate customers on Tervis products and services including personalization and custom orders
Maintain store standards for cleanliness and organization
Utilize suggestive selling/up selling techniques
Operate Cash Register/POS system/Credit Card Machine/back office computer/ MS Outlook
Track and drive sales goals and share results with team
Maintain selling floor merchandise presentation
Assist in daily inventory replenishment/ticketing
Inform customers of custom order policies and procedures
Adhere to custom order and trademark/register mark policy and procedures
Educate customers on Tervis defective return policy & procedures: react to customer service issues appropriately
Assist in the training of sales staff on company policies and procedures and in particular, selling techniques.
Comply with all company directed policies and procedures as they relate to the store operations: receiving of merchandise, store opening and closing, cash register transactions, daily cash reconciliation and inventory control.
Maintain security of the store and understand the operations of the store security system.
Evening, holiday, and weekend availability
Basic computer skills
Ability to stand for long periods of time
Bending, stooping and overhead reaching required
Must be able to lift 35 pounds
Previous retail, key holder and cash handling experience preferred
Keyword: Part Time, Retail, Sales, Associate, Cashier, Store, PT, Customer Service, Key Holder, Key, 3rd Key, Shift Lead