Kforce CRM Administrator - Dynamics - Well-Known Firm in New York, New York

Kforce is working with a well-known firm located in New York, NY. They are searching for a CRM Administrator who will ensure successful administration, development, maintenance and strategic improvement of Company CRM program in support of Commercial Departments' initiatives and goals.Summary:The candidate presents and implements new ideas based on interest in continuously improving the quality of data and information. This firm is paying a competitive package including superb benefits: Strong 401K Match, Bonus, Lots of PTO, Minimum Medical Cost and other perks.Duties:

  • Administering the CRM system

  • Defining CRM Contacts structure and fields

  • Defining CRM Contacts database stakeholders/business partners

  • Maintaining and updating CRM Contacts database and coordinate with CRM stakeholders/business partners: Commercial, Communications, IT, Finance, Service, etc

  • Identify, flag and input all fields into the Company ERP system

  • Mobilizing all CRM stakeholders' business partners

  • Analyzing and suggesting possible improvements for the CRM solution

  • Implementing new CRM initiatives

  • Providing use support and training

  • Developing new reports

  • Running and appropriately distributing existing reports

  • Creating training documents and support communications/trainings

  • Documentation of relevant process workflows

  • Defining CRM requirements

  • Doing basic data entry to ensure data integrity

  • Conducting data integrity audits

  • Supporting end-users

  • Superior CRM/database administration skills

  • Familiarity with Dynamics CRM platform

  • Superior Excel skills

  • Excellent communication skills

  • Strong analytical skills

  • Customer/client focused

  • Database architecture design

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:YearsMinimum Compensation:55000.00Maximum Compensation:90000.00