Santander Bank, NA Personal Banking Representative - Philadelphia, PA in Philadelphia, Pennsylvania

Personal Banking Representative - Philadelphia, PA - 1707836

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Description

Asa member of Santander’s retail banking division you’ll help serve Santander’sretail and small business customers as part of one of the top banks in theUnited States based on deposits. With principal presence in the northeast U.S.,Santander’s retail division offers consumer and lending products to help ourcustomers reach their financial goals. Santander currently serves nearly 2million retail customers and 5.2% of the 2.7 million small businesses in the USfootprint have a transactional account with Santander Bank.

Responsibilities

  • Developsand deepens customer relationships by providing outstanding customer servicefollowing a focused cross-selling strategy

  • Meetsall sale goals and actively participates in all sales activities in the branchby engaging in a personal weekly sales activity plan

  • Acquiresand retains customer relationships by providing relevant solutions to meetcustomer needs

  • Developsand maintains customer relationships by selling Bank products and providingexcellent customer service

  • Expandsand retains customer relationships, actively cross sells and resolves customerproblems quickly and efficiently

  • Meetsall goals and actively participates in all sales activities in the branch

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Qualifications

  • Aminimum of 1 year experience selling products and/or services in an incentivebased environment

  • Aminimum of 1 year of customer service experience

  • Abilityto generate new business by outbound calling, customer referrals and communityinvolvement

  • Exceptionalcustomer service skills, client first approach

  • Credible,trustworthy, professional image

  • Skilledin optimizing sales opportunities to existing and walk-in customers

  • Skilledin uncovering customer needs and providing relevant customer solutions inproactive and reactive scenarios

  • Strategicplanning skills and ability to build successful sales plans

  • Stronganalytical and problem solving skills

  • Abilityto derive innovative solutions

  • Incompliance with the requirements outlined within the Compensation Requirementsunder the Truth-in-Lending Act (LO Comp Rule) effective January 1st 2014;Santander Bank will now perform a credit check as part of, and in addition to,the existing background check for all positions where one must perform jobfunctions of a loan originator as defined by the LO Comp Rule

Job : Retail Products Branch
Primary Location : Pennsylvania-Philadelphia
Schedule : Full-time
Job Posting : Oct 10, 2017, 5:51:04 PM

AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO