HCA, Hospital Corporation of America Medical Scheduler WFH - El Paso Scheduling in Plano, Texas
Medical Scheduler WFH El Paso Scheduling
Responsible for the scheduling of phone and faxed request in a prompt and courteous manner. Manage difficult and interdepartmental scheduling with minimal delay to customer. Correct utilization of the scheduling features of Meditech system and accurately enter all mandatory information. Provides instructions to patients and physician’s staff on test preparation and registration information. Establish and maintain a working knowledge and vocabulary of procedures scheduled. Manage daily operations including but not limited to: Meditech, Orders Management System, Call Center Equipment (phones, etc.), fax machines, printers.
Attendance and being on time, ready to work your scheduled hours is an essential job function. Phoned and/or faxed requests processed in a prompt and timely manner within 1-3 minutes; Difficult and interdepartmental scheduling with no longer than a 15 minute customer delay; Schedules patient tests, and/or procedures in a prompt, courteous manner; Correctly utilizes the scheduling features of the Meditech system and accurately enters necessary information; Instructs patients and physician staff on test preparation and registration information; Correctly utilizes the scheduling features of the Meditech system and accurately enters necessary information; Establishes and maintains a working knowledge and vocabulary of procedures scheduled; Demonstrates the willingness and ability to schedule for both diagnostics and the OR, and perform P&P functions as needs arise Communicates changes in schedule according to department guidelines; Assists with orientation of new employees as needed and serves as a resource within the department; Displays confidence when scheduling difficult or interdepartmental requests; Recognized by customers as knowledgeable and helpful in scheduling procedures with no reports of problems.
/* MUST have scheduling experience.*/
High school diploma/GED preferred 1 year in scheduling or equivalent environment Ability to listen, interact and communicate verbally and in writing
Title: Medical Scheduler WFH - El Paso Scheduling
Location: Texas-Plano-The Medical Center of Plano
Requisition ID: 00058-92292