Randstad Voice Specialist in Plano, Texas

Voice Specialist

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job details:

  • location:Plano, TX

  • salary:$20 - $25 per hour

  • date posted:Thursday, August 10, 2017

  • job type:Temp to Perm

  • reference:570375

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Randstand Technologies is seeking a Level I Cloud Support Specialist for our direct client in East Plano. This is a 3 month contract to hire opportunity with a privately held company who has been named one of the healthiest places to work in DFW.

In this role, you will be responsible for supporting external customers on our client's hosted cloud voice platform.


  • Advanced Voice Network troubleshooting experience

  • Fundamental QOS understanding

  • Ability to review Wireshark packet captures

  • Knowledge and ability to read/follow SIP setup messaging

  • Interface to customers, internal and external and speak intelligently and fluently

  • Needs to be someone assertive, self-motivated.

Candidates with experience from companies like Toshiba, Pansonic, Mitel, Aastra, Samsung would be a great match.