Microsoft Corporation Program Manager in Redmond, Washington

Microsoft’s Cloud and Enterprise division is looking for a Program Manager to work with us on the next generation of mobile developer services and tools. With industry-leading services like HockeyApp, Xamarin Insights, Xamarin Test Cloud, CodePush, Azure Mobile App Services and Mobile Center, our continued investment in tools for “Any developer. Any app. Any platform” has never been more alive. We are uniquely positioned to reshape the market. If you want to be part of shaping the future of mobile development at Microsoft, come join us.

For this role, we are looking for a program manager passionate with helping mobile application developers make 5-star apps with Visual Studio Mobile Center. Mobile Center is a brand-new product; you’ll be working with some of the founders, engineers and PMs from the best-in-breed startups from the mobile space acquired by Microsoft and you’ll have the chance to innovate into the fast-evolving Mobile DevOps space. If you are passionate about mobile, excited by learning, thrive in an ever-changing environment and - above all - love to build great products using customer feedback, then we want to hear from you!

We need a talented, multi-disciplinary program manager who’s able to combine empathetic customer listening with sharp development and writing skills to reach iOS, Android, and Windows developers on a global scale. If you’re interested in making a big splash among the development community, then this position will give you the opportunity to innovate, solve tough problems and engage with mobile developers on the daily.

Job responsibilities include:

• Actively and successfully drive customer adoption, success and deep engagement with developer tools and services.

• Lead thinking about how to grow our businesses.

• Speak with customers daily to understand their needs and pain points.

• Craft measurable product hypotheses and test them through experimentation.

• Perform competitive analysis and customer research to better understand how the value props delivered in your feature area compare to the marketplace.

• Act as “Product Owner” for your feature area by establishing a vision, defining measurable goals, and tracking progress through quick iteration.

• Influence management and broad features teams to the benefit of our customers and the business.

• Ensure that the end-to-end experience is being met for your feature area.

• Enable the feature team to iterate quickly by removing obstacles, sharing new information as it becomes available, and engineering consensus among stakeholders.

• Engage with the community to promote Microsoft tools and services through blog posts, social media and public speaking opportunities (e.g. conferences, meetups).

• Consistently takes personal ownership to define and guide the creation of software workflows that customers love and that drive key business goals.

• Contribute to successful partnerships inside the company (e.g. cross-divisional collaboration) to create more compelling developer workflows and outside the company (e.g. other tool-makers) to achieve success and scale.

Successful candidates will have:

• Knowledge of mobile development (e.g. iOS, Android, Xamarin, React Native)

• Having been involved in an app development project that published the app in a store

• 1+ years of experience in customer-focused feature design

• 1+ years of technical program management or development experience

• 1+ years collaborating across teams and functional areas

• Record of successfully developing strong relationships and successfully managing complex, cross discipline projects

• A history of relationship-building, process management, measured accountability, project management, collaboration and operational support.

• In depth, working knowledge of PM lifecycle processes is a must (ITLC, Waterfall, Scrum, etc).

• Demonstrated experience successfully influencing technical product design and UX design based on feedback from customers

• Strong technical problem-solving skills

• Great cross-group collaboration skills

• Relentless drive for results

• Excellent written & oral communication skills

• BS or equivalent degree in Computer Science, Electrical Engineering, or related field.

• Strong sense of teamwork

• Scope/breakdown of position (% of time-primary responsibilities)?

• 30% Product Design (e.g. UX design, requirements, scoping)

• 20% Customer Engagement (e.g. customer interviews, participating in online forums, user research)

• 20% Coding & Writing (e.g. samples, tutorials, blog posts)

• 20% Market Research

• 10% Project Management (e.g. documentation, product backlogs, meetings)

What are the deliverables/objectives for the person taking this job over the next 12 months?

You will make a major impact on the developer experience. You will speak with customers, test hypotheses through experimentation, define product requirements, create prototypes, analyze product usage patterns, and engage with the open-source community throughout the product cycle. During implementation, you will partner with the engineering team to insure the final product meets developer’s needs. You will become an expert in Windows, iOS and Android app development.

Basic Qualifications:

• 1+ years in technical software program management

• 1+ years with Agile methodologies

• 1+ years in mobile technologies

• BS or equivalent degree in Computer Science, Electrical Engineering, or related field.

Preferred Qualifications:

• Experience in technical software program management Program management, technical program manager, product management

• 1+ years collaborating across teams and functional areas Cross-team, collaboration, multiple disciplines

• 1+ years in mobile technologies iOS, Android, Swift, Objective-C, Java, React Native, Xamarin

• Computer Science Core Competencies - Manager Requested Demonstration of Skills

• Strong cross-group collaboration

• Record of successfully developing strong relationships and successfully managing complex, cross discipline projects

• Persuasion skills - Personally engaging and sociable. Our team depends on collaboration among many teams both inside and outside the company. Personal relationships are important.

• Communication - Strong written and verbal communication skills demonstrated by feedback from peers

• Project management - A history of successful development of relationship, process, metrics, project management, collaboration and operational support.

• In depth, working knowledge of PM lifecycle processes is a must (ITLC, Waterfall, Scrum, etc).

• Impact and influence - Demonstrates successful influence in technical product design and user experience design based on feedback from customers

• Technical - Successfully executed complex projects requiring in-depth technical expertise

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to askstaff@microsoft.com.

DevDivNat Program management (engineering)