Kforce Financial Clearance Team Member in Roseville, California

Kforce has a client seeking a Financial Clearance Team Member in Roseville, CA. Essential Functions:

  • Obtains and/or verifies demographic, clinical, financial, and insurance information in the process of pre-registering and financially clearing patients for service delivery, including the entry of patient/guarantor information in the patient registration/accounting systems

  • Conducts insurance eligibility/benefit verification, referral/authorization, and financial education on designated accounts

  • Performs activities that relate to pre-registration and financial clearance for multiple patient types (e.g. Inpatient Admissions, Diagnostic Outpatients, Ambulatory Surgery, Series accounts), and supports coverage of other departmental divisions; Frequent communications will occur with patients/family members/guarantors, and physicians/office staff in the deployment of key activities

  • Notifies patient/guarantor of patient liabilities, collects such liabilities, and/or refers appropriate cases to Financial Counseling for follow-up and consultation

  • Enhances the patient experience throughout all patient interactions, which will be telephone based, demonstrating knowledge of the system and service offerings

  • Authenticates patient identity throughout all essential functions

  • Provides logistics and way finding information

  • Performs revenue cycle tasks necessary to ensure compliance, and exceptional customer service

  • Maintains knowledge of applicable Federal, State, and local laws and regulations, Standards of Conduct, as well as policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior

  • General knowledge of patient access financial counseling functions in acute and non-acute settings preferred

  • Working knowledge of applicable Federal, State, and local laws and regulations desired

  • Excellent time management skills and the ability to manage frequent telephone patient contacts while effective maintaining and documenting data in the patient registration systems

  • Ability to utilize multiple modes of communication (e.g. phone, fax, patient portal, e-mail, physician portal, mail, etc.) in a professional, accurate, efficient and courteous manner

  • Demonstrated ability to work in multiple computer systems, such as patient registration/accounting systems, document imaging, scanning, payment posting, proprietary payer websites and data quality monitoring, both accurately and efficiently

  • Strong data entry skills required

  • Excellent verbal and written communication and active listening skills

  • Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values

  • Accuracy and attentiveness to detail required

  • Must be able to set and organize own work priorities, and adapt to change

  • Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals havin g diverse personalities and work styles

  • Ability to meet or exceed targeted customer service, productivity and quality standards

  • Fluency in both English and a minimum of one other language is preferred for this role to allow to better serve the community and patient population

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Hours