Amazon.com Business Intelligence Engineer in Seattle, Washington

Alexa is the Amazon cloud service that powers Echo, the groundbreaking new Amazon device designed around your voice. Our vision is to build a computer in the cloud that is completely controlled by your voice.

Amazon is seeking an experienced Business Intelligence Engineer to design and build datasets and tools for gaining unique insights into the quality of the Alexa customer experience. This person will be responsible for generating data for analytics, doing analyses to determine areas for system improvements, and creating data visualizations and other tools to support analytics for improving the user experience.

As do all roles on this team, this role will collaborate with other teams across Alex to understand their analytics needs and to go beyond them, generalizing approaches to have the maximum benefit across Alexa. This person will help with short-term improvements and insights, and long-term approaches creating a scalable approach to user experience analytics.

This person will apply creativity to solve problems and change the way we look at Alexa data.

Specific responsibilities include:

  • Understand BI tools needs across Alexa, as related to user interaction analytics; own parts of the vision for data and tools; create buy-in with key partners

  • Optimize existing tools and data pipelines, and build new ones that combine usability and power; coordinate with and influence related partner efforts

  • Act as subject matter expert for BI data and tools; proactively support the Alexa community and partner team processes with relevant data

  • Apply technical expertise, be it through leadership or hands-on work, to unblock and accelerate achievement of the data and tools roadmap

  • Bachelor’s degree in Computer Science, Mathematics, Statistics, Finance, related technical field, or equivalent work experience.

  • 3+ years of years of relevant work experience in analytics, data engineering, business intelligence, market research or related field, and 7+ years professional experience (experience in consumer-facing industry preferred)

  • Experience building and maintaining Tableau tools

  • Experience gathering business requirements, using industry standard business intelligence tool(s) to extract data, formulate metrics and build reports

  • Experience using SQL, ETL and databases in a business environment with large-scale, complex datasets

  • Experience communicating analytical outcomes through written communication with both business and technical teams

  • Graduate degree in computer science, business, mathematics, statistics, economics, computational linguistics or related field

  • Broad technical breadth and depth including familiarity with natural language processing and database infrastructure

  • Both technically deep and business savvy enough to interface with all levels and disciplines within the organization

  • Demonstrated ability to coordinate projects across functional teams, including engineering, IT, product management, marketing, finance, and operations

  • Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment where continuous innovation is desired

  • Demonstrated ability to understand and discuss technical concepts, manage trade-offs and evaluate opportunistic new ideas with internal and external partners

  • Passion for creating innovative solutions for consumers in households

  • History of teamwork and willingness to roll up your sleeves to get the job done

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

AMZR Req ID: 579295

External Company URL: www.amazon.com