Kforce Benefts Specialist in Tampa, Florida
Kforce is one of the premier leaders in the staffing industry, where Great People = Great ResultsSM. For over 50 years we ve thrived on building relationships and making a positive impact in the lives of those we touch. We believe in acting with integrity, doing the right thing and giving back to our communities.
A professional staffing services firm, Kforce stands for KnowledgeForce®, describing our highly skilled professionals. Our flexible and direct hire staffing specialists engage over 23,000 highly skilled Technology and Finance & Accounting professionals annually, connecting them with more than 4,000 customers. Our national network of 60 offices, two national recruiting centers, and 2,000 associates support our ability to meet the needs of customers of all sizes, including 70% of the Fortune 100.
Join the Kforce family and we will support you with expert training, innovative tools, an amazing culture, and a team of Great People that will cheer you on your road to success!
Under general supervision, perform benefit administrative tasks and provide exceptional customer service to all employees (including consultants and core employees) regarding employee benefit plans. In addition to supporting the benefit programs listed on the Benefits Specialist I job, will administer Leave of Absences/Disabilities and Non-qualified Deferred Compensation Plan. Resolve Tier I. II and III benefit related issues and escalate appropriately.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Administer the day to day activities related to all benefit programs including but not limited to Health and Welfare Plans, Short and Long Term Disability, Life Insurance, Voluntary Benefit Programs and Discount Programs, Leaves of Absences, 401k, Employee Stock Purchase Plan and Non-Qualified Deferred Compensation Plan.
Process enrollments, status changes, terminations, qualifying events, court orders, leave requests, disabilities and retirement date into the HRIS system and all other enrollment systems. Forward the necessary information to the appropriate vendors.
Create and maintain employee benefit files and records, including leave of absence files. Follow up on missing documentation that substantiates leave.
Investigate, resolve and respond to Tier I, II and III issues.
Assist with researching, resolving and tracking customer appeals, claims and other issues. Communicate with team and associates in the resolution of these issues.
Calculate and process adjustments for employee benefit deductions via payroll and disability vendor.
Assist field offices on employee benefit related matters including leave of absence.
Act as a liaison with outside third party vendors for plan guidance and issue resolution.
Document benefit administration processes and assist in the evaluations and revisions of processes and/or procedures.
Train departments on new benefit processes and/or changes as required ensuring consistent accurate and reliable information is disseminated.
Maintain ongoing relationships with benefit vendors as assigned to ensure high quality delivery of benefit services.
- None required.
KEY SUCCESS INDICATORS/ATTRIBUTES:
Demonstrate excellent communication, interpersonal skills.
Ability to maintain professionalism when interacting with internal and external customers.
Ability to prioritize and multi-task in a fast paced, changing environment.
Ability to identify deficiencies and take corrective action.
Demonstrate strong organizational skills and be very detailed oriented.
Ability to analyze, audit and apply critical thinking and problem solving.
Stay current with state and federal law and regulations related to employee benefits.
Proficient personal computer skills with MS Office (Word, Excel, PowerPoint, Outlook)
Commitment and adherence to Firm Core Values.
EDUCATION AND/OR EXPERIENCE:
Associate degree and two to four years of benefits/HR related experience or the equivalent combination of education and experience required.
Working knowledge of HIPPA, COBRA, FMLA, ADA regulations as they relate to Human Resources is a plus.
Experience administering Leave of Absence and Retirements Plans experience preferred.
PeopleSoft experience preferred.
Bachelor s degree preferred.
CERTIFICATES AND/OR LICENSES:
Certified Employee Benefits Specialist (CEBS) certification and/or
Professional in Human Resources (PHR) certification preferred.
Kforce is an EEO/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status