Crown Equipment Corporation Service Customer Care Representative in Tampa, Florida

Company Description:

Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.

Responsibilities:

  • Process incoming calls from both Crown customers and Service Technicians

  • Dispatch technicians

  • Enter technician payroll hours

  • Process parts and service billing

  • Create daily work orders

  • Maintain records and files

  • Assist other departments as needed Qualifications:

  • High school diploma or equivalent

  • Excellent phone skills

  • Good communication, organizational, math and computer skills

  • Experience with Microsoft Office

  • Leadership skills, technical experience and knowledge a plus

  • Ability to multitask

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EO/AA Employer Minorities/Females/Protected Veterans/Disabled

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