MCSG Help Desk Specialist in United States
Help Desk Specialist
About the OrganizationMCSG Technologies is a Native American owned, SBA certified 8(a) and HUBZone certified small business based in Oklahoma with operations across the United States. We specialize in delivering world class Technology Solutions, Cybersecurity/Information Assurance Solutions, Logistics Solutions and Services as well as Healthcare Services to both government agency clients and commercial entities nationwide. Today, MCSG Technologies' teams are helping clients to develop new solutions to solve ever-evolving IT, Engineering, Security and Healthcare challenges. MCSG Technologies has received multiple awards for our exponential growth, including earning the #2 spot on the OKC Metro 50 Awards in 2014 and #13 in 2015. Additionally, we were recognized on the prestigious Inc 500 list with the #44 spot in 2014 and #111 in 2015.
EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
PositionHelp Desk Specialist
LocationMCSG - Fort Carson
In this role, you will be part of a team providing 24x7 support for a program with the U.S. Army that allows our Armed Forces to communicate effectively. This high priority position will give you the opportunity to provide IT support to troops while they are in the field and the command rooms. If you are looking for the opportunity to grow your skills in IT while having a positive impact on those you are serving, this is the perfect position for you.
Required Skills and Education:- General Help Desk knowledge- Networking knowledge (Should know OSI model basic concepts)- Must be able to work a rotating shift (1st, 2nd, & 3rd shifts)- Ability to work with people via email or telephone and calmly extract knowledge of the issue to determine real root of problem- Very outgoing personality, must work well in a hardworking and busy team environment- Must be able to work with a very diverse teamPreferred Skills and Education:- Security Certification (Security+ or higher)- Cisco skill set is an advantage- Possession of Secret Clearance
This position is currently accepting applications.