WorkSource Oregon Spa/Gift Shop Manager in WARM SPRINGS, Oregon
JOB SUMMARY: This position is an active sales person responsible for the administration and operation of the Gift Shop and Spa. The Spa/Gift Shop Manager is responsible for providing leadership and training to the employees and purchases the merchandise. ESSENTIAL FUNCTIONS include but are not limited to: ' Direct and motivate team by conducting daily and monthly meetings, inspecting staff work and giving guidance. ' Interviews, hires and trains the recreation team in the procedures and techniques to use through performance for excellence training and standards. Training includes detailed instruction on proper use of equipment and procedures to report any safety issues. ' Directly supervises staff. ' Knowledge of Kah-Nee-Ta Resort and the Warm Springs Reservation. ' Hire, discipline, train, schedule and motivate staff to sell the resort and merchandise. ' Merchandising; locate and select reputable merchandise for profitable sales. ' Maintain in-house inventory control at level according to seasonal demand. ' Perform sales service. ' Implement and maintain accurate records and proper accounting procedures. ' Complete accurate monthly inventory and forward to accounting the first of every month. ' Track sales items - know what is moving and what is not. ' Create and/or approve displays for merchandising. ' Maintain order and cleanliness. Assure that operational maintenance is performed as needed. ' Manage, plan, design, organize, implement, and evaluate all day-to-day operations. Respond to guest needs as required to guarantee maximum guest satisfaction and quality operations. ' Reviews computerized records for budgeting and forecasting of department expenses. ' Performance of daily office procedures which include opening and closing the venues, daily accounting, which includes reports, guest checks, waivers and processing of all account charges throughout the day. ' Monitors attendance, provides coaching and counseling to ensure departmental and corporate policies are adhered to. Monitors and corrects uniform standards. ' Monitors staff performance in all phases of job functions ensuring that all procedures are carried out to the departmental standards; rectify any deficiencies with respective personnel. ' Develop a departmental budget and oversee all expenses and revenues.