Florida Medical Clinic Check In/Out in Wesley Chapel, Florida

Florida Medical Clinic,P.A.

Job Description

Job Title: Check In/Out Clerk Radiology Wesley Chapel

Reports to: Office Supervisor

Position Level: 4

Job Summary: Manages all traffic at the front check in window.

Essential Functions of the Position:

Prepares E-Chart prior to visit:

  • Prints Encounter form, RIS forms, other necessary forms per patient.

  • Verifies eligibility of insurance.

  • Ensures referral is present if needed.

  • Verify doctors orders or script is present before Radiology exam is performed

    Assist traffic at front window:

  • Manages sign in sheets

  • Schedules appointments

  • Takes messages

  • Handles customer requests or needs

  • Monitor the lobby for cleanliness and patients in distress

    Completes patient check in process:

  • Distributes and collects new patient forms

  • Confirms photo ID is scanned into Intergy

  • Confirms insurance cards are scanned into Intergy and keyed correctly

  • Updates patient demographics as needed, including insurance.

  • Updates workflow event to “Check In” status.

  • Print Stat/Wet read forms for Technologist and Radiologist as needed.

  • Scan all documents into Imaging in patient’s E-Chart.

  • Update workflow event to “Registration Complete” status.

  • Notifies Technologist when patient is ready

  • Records “no show” appointments in the system

    Collects and process monies due:

  • Collects co-payment amounts.

  • Balances Cardiology journal and locks it.

  • Creates Cardiology journal for next day.

  • Secures deposit and imprest funds

    Answers phones and assists callers:

    Completes the end of day process:

  • Prints next day appointment schedules

  • Empties HIPAA container into destruction bin

  • Logs off Intergy and out of computer before leaving

Additional Responsiblities:

  • Assist Cardiology with front office duties.

  • Assist Laboratory with front office duties.

  • Assist Physical Medicine with front office duties.

  • Gets referrals for Gastroenterology and assists them with front office duties.

  • Calls Dade City Radiology to digitize previous X-rays into PACS.

  • Print films or discs from PACS for patients as needed.

  • Maintains an organized and clean work area.

  • Assure supplies are readily available and stocked.

  • Performs other incidental and related duties as required and assigned.

Physical and Mental Demands:

  • Normal physical ability; able to sit for long periods

  • Normal concentration and normal complexity of decision making

  • High level of verbal and written communication skills

  • Above average ability to manage multiple tasks simultaneously

Occupational Exposure:

  • Low risk exposure to bloodborne pathogens and chemical hazards

Job Qualifications:

  • High School graduate or GED equivalent

  • Strong customer service orientation

  • Excellent telephone etiquette

  • Strong team player

  • Basic computer proficiency

  • Medical office experience preferred

Department: 0953 RADIOLOGY WIREGRASS

External Company URL: http://www.floridamedicalclinic.com/