USA Jobs

Job Information

Robert Half International Customer Service Representative in BEACHWOOD, Ohio

Description

Customer Service Representative

OfficeTeam is seeking an articulate, highly-skilled Customer Service Representative in the growing Service industry. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This role will be situated in a challenging and dynamic environment. This Customer Service Representative position is based in the Beachwood, Ohio region and is a short-term temporary-to-full-time employment opportunity.

Your responsibilities

  • Field and send out send written business correspondence

  • Provide accurate, friendly customer service in a timely fashion

  • Handle incoming telephone calls

  • By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

Requirements

  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

  • Command of navigating basic office equipment and protocols

  • Foundational knowledge in Microsoft Excel

  • Strong familiarity with Microsoft Word

  • Comprehensive knowledge of customer service experience

  • Strong customer service and office administrative skills

  • Excellent problem-solving skills

  • Excellent verbal and written communication skills

  • Demonstrated ability to interact effectively with internal and external partners and clients/customers

  • Proven experience going the extra mile to solve complex customer inquiries via extensive research

  • Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Supportive, positive attitude with a detail oriented demeanor applied to all tasks

  • Excellent computer skills

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.490.4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $16.15 - $18.70 / Hourly

Location: BEACHWOOD, OH

Date Posted: August 15, 2019

Employment Type: Temporary

Job Reference: 03310-0011123327

Staffing Area: OfficeTeam

DirectEmployers