Robert Half International Customer Service Representative in BEACHWOOD, Ohio
Customer Service Representative
OfficeTeam is seeking an articulate, highly-skilled Customer Service Representative in the growing Service industry. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This role will be situated in a challenging and dynamic environment. This Customer Service Representative position is based in the Beachwood, Ohio region and is a short-term temporary-to-full-time employment opportunity.
Field and send out send written business correspondence
Provide accurate, friendly customer service in a timely fashion
Handle incoming telephone calls
By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Command of navigating basic office equipment and protocols
Foundational knowledge in Microsoft Excel
Strong familiarity with Microsoft Word
Comprehensive knowledge of customer service experience
Strong customer service and office administrative skills
Excellent problem-solving skills
Excellent verbal and written communication skills
Demonstrated ability to interact effectively with internal and external partners and clients/customers
Proven experience going the extra mile to solve complex customer inquiries via extensive research
Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Supportive, positive attitude with a detail oriented demeanor applied to all tasks
Excellent computer skills
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.490.4154 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Salary: $16.15 - $18.70 / Hourly
Location: BEACHWOOD, OH
Date Posted: August 15, 2019
Employment Type: Temporary
Job Reference: 03310-0011123327
Staffing Area: OfficeTeam
Robert Half International
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