Ascension Health Solutions Development Analyst in Birmingham, Alabama

Job ID: 227589

Solutions Development Analyst

Birmingham, Alabama

Regular/Day

Additional Job Information

Title: Solutions Development Analyst

Department: Natl Business Applications

Additional Job Details: Full-Time,Day, 40 hours,Weekly

Marketing Statement

Ascension Information Services is one of the nation’s largest healthcare information technology services organizations.

We provide Ascension and its subsidiaries low-cost, high-value IT infrastructure and software application services that:

• Support rapid and effective clinical decision making

• Improve efficiency and care transitions

• Foster information sharing across the continuum of care

• Make knowledge and data actionable, leading to improved patient outcomes

Job Description

Job Summary:

Works with assigned customers/areas to translate business requirements into application/system solutions.

Responsibilities:

  • Responds to user problems by listening, clarifying and responding within scope of responsibility.

  • Explains new technologies and presents deliverables to customers.

  • Analyzes chain of events and establishes procedures and/or detailed specifications. Troubleshoots most application problems independently.

  • Writes fundamental documentation in a clear, concise manner and according to standards. Shares knowledge effectively within the work team.

  • Responds to user problems, explains new technologies and presents deliverables.

  • Selects an approach or procedure for addressing a work task with general direction and progress reviews by supervisor.

  • Applies basic understanding of the principles of information technology with working knowledge in one or two technology environments.

Desired Responsibilities

  • Treats customers and other coworkers with respect.

  • Explains new technologies and presents deliverables to customers.

  • Understands the functions of the Learning Management System and how it relates to the customer’s job.

  • Makes recommendations and works with team to implement solutions to improve customer experience.

  • Uses available functions in the Service Now application to provide excellent customer service.

  • Understands how to work with the business owner customer base as well as the user customer base.

Qualifications

Education:

  • Bachelor's Level Degree

  • Bachelor's degree preferred or equivalent experience

Work Experience:

  • Two or more years of experience preferred.

Desired Work Experience:

  • Two or more years of experience preferred.

  • HTML experience preferred.

  • Experience with a large, diverse and remote customer base preferred.

  • Experience with Learning Management Systems a plus .

How To Apply

Applicants may proceed by clicking on the "Apply Now" button.

For questions or assistance with completing the online application, please contact Ascension candidate care at 855-778-6037.

Equal Employment Opportunity

Ascension Information Services is an EEO/AA Employer M/F/Disability/Vet. Please click the link below for more information.

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

EEO is the Law Poster Supplement

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/ofccpeeosupplementfinaljrfqa508c.pdf

E-Verify Statement

Ascension Health - IS (AIS) participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E -Verify (link to E-verify site)