Prime Therapeutics LLC Business Solution Analyst - Salesforce in Bloomington, Minnesota

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.

Job Posting Title

Business Solution Analyst - SalesforceJob Description

The Business Solution Analyst will represent their area of expertise with regard to business system knowledge on internal and client projects, advanced research, root cause analysis, complex issue research, documentation, communications, training, testing, ongoing system support, and developing reports and coordinating audits. This position will maintain and update the repository of functional solutions and knowledge base.

Responsibilities

  • Perform user acceptance testing at a feature level and present new features to users in individual or group settings

  • Participate in requirements gathering in order to provide guidance on options and solutions

  • Responsible for providing research, analysis, and support for identifying, evaluating, and resolving business process and system opportunities

  • Communicate results from research and analysis effectively, both verbally and in writing, to business and other key stakeholders demonstrating command of all facts

  • Serve as the primary contact for user support issues and implementation activities; manage day to day process, issue prioritization, trouble shooting and communication of status and resolution to impacted parties and key stakeholders

  • Build relationships and develop expertise through partnering and collaboration with business and technology experts

  • Develop, write, and communicate functional specifications for the implementation of business solutions

  • Other duties as assigned

Minimum Qualifications

  • Bachelor’s degree in Business, Computer Science, IT, or related area of study; or equivalent combination of education and/or relevant work experience; HS diploma or GED is required

    In Network Management:
  • 3 years of work experience in healthcare, including 1 year of experience in at least one of the specific responsibilities for the position (e.g. claims data, business requirements gathering, network pricing, etc.)

    In Market Segment Services:
  • 3 years of work experience in healthcare, including 1 year of experience in at least one of the specific responsibilities for the position (Salesforce, business requirements gathering, etc.)

  • Must be eligible to work in the United States without need for work visa or residency sponsorship

Additional Qualifications

  • Demonstrated ability to work independently and manage time effectively to drive for results

  • Ability to present complex material to a variety of audiences in plain language

  • Strong negotiation and persuasion skills

  • Proficiency in Microsoft Word and Excel

Preferred Qualifications

  • PBM/health care experience

  • Rx Claims system proficiency

  • Query writing proficiency

Minimum Physical Job Requirements

  • Constantly required to sit, use hands to handle or feel, talk and hear

  • Frequently required to reach with hands and arms

  • Occasionally required to stand, walk and stoop, kneel, and crouch

  • Occasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds

  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Reporting Structure

  • Reports to Principal, Manager or Director in the Network Management or Market Segment Services department

Prime Therapeutics LLC is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, disabled, and other diverse candidates to apply and be considered for open positions.

Prime Therapeutics' fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today's health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members.

If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people's lives.

Prime Therapeutics LLC is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, disabled, and other diverse candidates to apply and be considered for open positions. If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1.866.469.1257 or email Careers@primetherapeutics.com.