Interstate Hotels & Resorts Room Service Cashier in Bloomington, Minnesota

Job Summary

Exhausted from a hectic day of travel and nonstop meetings, our guest reaches for the phone. SO hungry! Your prompt friendly response, offering helpful menu information and just the right suggestions, bring instant relief. You note selections clearly to ensure speedy kitchen preparation, special requests are met, settings and condiments are just right, and the check accurately totaled. You understand what “around-the-clock” room service means to guests. And you take pride in delivering genuine care and getting it right the first time, and can elevate our guests’ experience with just one phone call. If this is you, you’ll have many opportunities to make an impact as a valued Room Service Cashier with Interstate.

As Room Service Cashier, you will

  • Respond graciously to all room service orders, providing menu offerings and helpful suggestions, estimating delivery time and check information, to provide an excellent guest experience.

  • Expedite accurate orders to kitchen and delivery staff, clearly noting special requests and guest count to ensure correct settings and condiments, for optimal guest experience and cost control. Accurately process guest checks and cash handling.

  • Pitch in and do the right thing. Complete shift sidework to help your fellow associates and enable focused guest care. Enthusiastically respond to guest needs, issues and comments without delay, sharing important info with the shift supervisor.

Fundamentals

The ability to read, write and communicate effectively in English is required, with a second language helpful. One year’s experience in a food services field is also helpful. The ability to operate a computer, cash register, calculator, and multi-line telephone system is required.

This position may require an online Guest Service assessment. Shortly after submitting your application you will receive an email with a link to the online assessment. Your application will not be considered any further until you have also finished and submitted the assessment. The assessment will take between 20-30 minutes and we recommend you dedicate time without distractions or interruptions to complete it. Please complete the assessment as quickly as your schedule allows. If you have already completed a Guest Service assessment within the last 90 days you will not be required to complete one again.

Location:

Minneapolis Minnesota

Interstate Hotels & Resorts is an EEO/AA/Minorities/Female/Disabled/Veterans Employer. Click here and here to navigate to the "EEO is the Law" poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

Our People are the Key to our Success

Interstate Hotels & Resorts is the leading global hotel management company with over 430 hotels and 76,000 rooms located throughout the United States and around the world. Our rich history spanning 55 years of innovation, consistency and success is unmatched in the hospitality industry and promises a bright future for our hard-working associates building their careers with us.