Polo Club of Boca Raton Restaurant Server in Boca Raton, Florida

Attends to members and guests while dining, by providing exceptional customer service and an enjoyable dining experience.

  • Smiles and greets members by their names whenever possible; makes self-introduction and ensures proper table setup.

  • Informs members/guests of daily specials and takes orders for food and drinks as necessary and inputs into point-of-sale (POS) system.

  • Gauges timing of food delivery to ensure members’ orders are prepared correctly and correct food temperatures are met without rushing or causing undue delays.

  • Checks tables frequently to determine if diners have any needs or requests including drink refills, additional bread and butter, desserts, coffee, etc.

  • Maintains tables in a neat and orderly manner and cleans as necessary.

  • Opens and closes side work to ensure that everything is prepared for efficient service.

  • Assists other Servers to ensure that all diners have an excellent dining experience.

  • Checks card information supplied by Hostess and opens check under appropriate member number.

  • Requests members’ number and presents check for signature as necessary.

  • Responsible for all member checks and charges with his/her section.

  • Thanks members and guests for their patronage and asks that they return again.

  • Communicates with members, co-workers, management and the general public in a courteous and professional manner.

  • Conforms with and abides by all regulations, policies, work procedures and instructions.

  • Exhibits and maintains a professional demeanor and grooming standards to reflect a positive image of The Polo Club.

  • Performs other duties as assigned by the Dining Room Manager and Assistant Dining Room Manager.

  • Must have excellent customer service and interpersonal skills.

  • Must be knowledgeable of all food items on the menu, their descriptions and ingredients.

  • Must be knowledgeable of wine and liquor offerings.

  • Serving experience required.

  • Previous club experience preferred.

  • Ability to communicate well verbally and in writing.

  • Ability to understand and carry out verbal and written instructions.

  • Ability to interact professionally and maintain effective working relationships with management, co-workers and members.

  • Must be able to multi-task and work in a fast paced environment.

  • High school diploma or general education degree (GED); plus one year related experience and/or training; or equivalent combination of education and experience.

  • Serve Safe Food Handler certificate.

  • Must be available to work weekday/weekend/holiday shifts.

ID: 2019-1343

External Company Name: The Polo Club of Boca Raton

External Company URL: http://www.poloclub.net/