Polo Club of Boca Raton Restaurant Server in Boca Raton, Florida
Attends to members and guests while dining, by providing exceptional customer service and an enjoyable dining experience.
Smiles and greets members by their names whenever possible; makes self-introduction and ensures proper table setup.
Informs members/guests of daily specials and takes orders for food and drinks as necessary and inputs into point-of-sale (POS) system.
Gauges timing of food delivery to ensure members’ orders are prepared correctly and correct food temperatures are met without rushing or causing undue delays.
Checks tables frequently to determine if diners have any needs or requests including drink refills, additional bread and butter, desserts, coffee, etc.
Maintains tables in a neat and orderly manner and cleans as necessary.
Opens and closes side work to ensure that everything is prepared for efficient service.
Assists other Servers to ensure that all diners have an excellent dining experience.
Checks card information supplied by Hostess and opens check under appropriate member number.
Requests members’ number and presents check for signature as necessary.
Responsible for all member checks and charges with his/her section.
Thanks members and guests for their patronage and asks that they return again.
Communicates with members, co-workers, management and the general public in a courteous and professional manner.
Conforms with and abides by all regulations, policies, work procedures and instructions.
Exhibits and maintains a professional demeanor and grooming standards to reflect a positive image of The Polo Club.
Performs other duties as assigned by the Dining Room Manager and Assistant Dining Room Manager.
Must have excellent customer service and interpersonal skills.
Must be knowledgeable of all food items on the menu, their descriptions and ingredients.
Must be knowledgeable of wine and liquor offerings.
Serving experience required.
Previous club experience preferred.
Ability to communicate well verbally and in writing.
Ability to understand and carry out verbal and written instructions.
Ability to interact professionally and maintain effective working relationships with management, co-workers and members.
Must be able to multi-task and work in a fast paced environment.
High school diploma or general education degree (GED); plus one year related experience and/or training; or equivalent combination of education and experience.
Serve Safe Food Handler certificate.
Must be available to work weekday/weekend/holiday shifts.
External Company Name: The Polo Club of Boca Raton
External Company URL: http://www.poloclub.net/