The University of Vermont Medical Center Patient Access Specialist PER DIEM *on site parking* in Burlington, Vermont

This job was posted by : For more information, please see: Please note that the training for this position is full-time for the first six weeks. Once training has been completed for this role the total amount ofhours will be based on department needs.The Patient Access Specialist answers inbound calls for various departments providing front-line customer service to patients, physicians and staff. The Patient Access Specialist schedules and coordinates simple and complex patient appointments for respective clinics. Incumbent prioritizes patient problems and provides appropriate patient instructions. This position requires the ability to communicate in a clear, effective, and competent manner while providing welcoming and approachable service to ensure a positive outcomeEDUCATION:High School diploma or GEDEXPERIENCE:Demonstrated customer service in a medical, fast-paced retail or other business environment. Call center experience preferred