Expeditors Transcon/Import Gateway Agent in Charleston, South Carolina

As a Transcon / Import Gateway Agent , you will be responsible to ensure timely and accurate movement of freight and information, while providing an exceptional customer service. This position is would be working from 8:00 AM - 5:00 PM, Monday through Friday.

You should also be open to implementing new system changes and enhancements as well as be involved and suggest system/process improvements.

Major Tasks & Responsibilities:

  • Ensure smooth and timely freight process flow

  • Ensure accurate and timely data entry into our operational system

  • Track and Trace shipment files and reporting

  • Ensure accurate and timely client and vendor billing

  • Ensure delivery of freight and timely clearance when applicable

  • Interact with customers in arranging their shipments to meet customers service standards

  • Contribute and maintain good relationships with suppliers

  • Meet compliance at all times

  • Network communications, timely responses to emails and requests

  • Meet KPI standards in accordance with Company policy

  • Understand customers procedures and maintain updated internal SOPs

The ideal candidate has an operational background. Experience in both International and Domestic Transportation is desired, but not required. A demonstrated ability to self-manage and motivate is critical. You must have excellent communication skills (both written and oral), have a professional attitude and be able to accept and exemplify Expeditors' unique culture.

  • Good computer skills is expected (Excel, Word)

  • Hazardous Materials certification and knowledge is a plus but not required

  • 6 months to 1 year related experience and/or training; or equivalent combination of education and experience

Expeditors offers excellent benefits

  • Paid Vacation, Holiday, Sick Time

  • Health Plan: Medical, Prescription Drug, Dental and Vision

  • Life and Long Term Disability Insurance

  • 401(k) Retirement Savings Plan (US only)

  • Employee Stock Purchase Plan

  • Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.