Expeditors Transcon/Import Gateway Agent in Charleston, South Carolina
As a Transcon / Import Gateway Agent , you will be responsible to ensure timely and accurate movement of freight and information, while providing an exceptional customer service. This position is would be working from 8:00 AM - 5:00 PM, Monday through Friday.
You should also be open to implementing new system changes and enhancements as well as be involved and suggest system/process improvements.
Major Tasks & Responsibilities:
Ensure smooth and timely freight process flow
Ensure accurate and timely data entry into our operational system
Track and Trace shipment files and reporting
Ensure accurate and timely client and vendor billing
Ensure delivery of freight and timely clearance when applicable
Interact with customers in arranging their shipments to meet customers service standards
Contribute and maintain good relationships with suppliers
Meet compliance at all times
Network communications, timely responses to emails and requests
Meet KPI standards in accordance with Company policy
Understand customers procedures and maintain updated internal SOPs
The ideal candidate has an operational background. Experience in both International and Domestic Transportation is desired, but not required. A demonstrated ability to self-manage and motivate is critical. You must have excellent communication skills (both written and oral), have a professional attitude and be able to accept and exemplify Expeditors' unique culture.
Good computer skills is expected (Excel, Word)
Hazardous Materials certification and knowledge is a plus but not required
6 months to 1 year related experience and/or training; or equivalent combination of education and experience
Expeditors offers excellent benefits
Paid Vacation, Holiday, Sick Time
Health Plan: Medical, Prescription Drug, Dental and Vision
Life and Long Term Disability Insurance
401(k) Retirement Savings Plan (US only)
Employee Stock Purchase Plan
Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.