JPMorgan Chase Senior Learning Associate - Commercial Banking in Chicago, Illinois
Senior Learning Associate – Commercial Banking
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management.
Commercial Banking (CB) serves more than 24,000 clients nationally, including corporations, municipalities, financial institutions and not-for-profit entities with annual revenue generally ranging from $20 million to $2 billion, and nearly 35,000 real estate investors/owners.
By partnering with the firm’s other businesses, CB provides a variety of comprehensive solutions to meet our clients’ domestic and international financial needs. With offices in 29 states plus Washington, DC, and a coverage model that expands across more than 60 countries, CB provides clients access to dependable local banking solutions and global financial capabilities.
As part of the CB Learning Team the Senior Learning Associate will be responsible for developing and training CB employees on introductory, intermediate and advanced banking and lending fundamentals. Leveraging their experience in the business and technical understanding of these fundamentals, the Senior Learning Associate will help design, instruct, deliver and manage multiple trainings across numerous platforms and will be integral in supporting the business achieve its long-term strategic goals.
Independent, end-to-end management of ongoing training programs – including, but not limited to, facilitation and instruction of course material; communication and registration; ownership of rosters, agendas and calendars; developing and refreshing of program content and cases; organizing logistics and booking speakers; completing performance management and evaluations; etc.
Cultivate and maintain partnership with key stakeholders to ensure programs and curriculum support the overall strategic priorities of Commercial Banking
Develop and maintain partnership with Subject Matter Experts (SMEs) to create accurate, appropriate and engaging training material and to ensure proper support and involvement for training programs
Create assessments, surveys, and other evaluation tools to measure the success of participants and training programs
Effectively collaborate and communicate with the CB Learning team, the larger CB Human Resources organization, and other learning and development teams throughout JPMorgan Chase
Mentor and develop training program participants
Focus on continued improvement and efficiencies in running training programs
Ad hoc projects as needed
Minimum of 5 years of commercial banking, credit, or underwriting experience
A Bachelor's degree, preferably in business – finance, economics, or accounting
Completion of formal credit training program or equivalent experience
Strong understanding of, and ability to apply commercial banking and credit fundamentals
Experience with the commercial bank’s financial and profitability models are desired
Comfort and experience instructing and presenting to large audiences - creating interactive learning experiences
Aptitude to manage and prioritize multiple programs and projects independently and ability to ask for guidance when needed
Excellent communication skills, both written and oral, and a keen attention to detail
Desire and ability to mentor, develop and coach program participants
Strong relationship building skills and ability to regularly interact with executives and senior leaders
Team player with a proactive "can do" attitude
Proficiency in Microsoft Word, Excel, and PowerPoint (PitchPro UB)
Travel - Up to 10-15%
JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.