Randstad Call Center Representative Inbound in Conshohocken, Pennsylvania

Call Center Representative Inbound

job details:

  • location:Conshohocken, PA

  • salary:$14 - $16 per hour

  • date posted:Sunday, June 10, 2018

  • experience:Entry Level

  • job type:Temp to Perm

  • industry:Administrative and Support Services

  • reference:S_651978

  • questions:brittany.robinson@randstadusa.com610-975-9244

job description

Call Center Representative Inbound

Are you looking for a position with opportunity for growth? Do you have customer service skills that would be an asset to any company? Are you looking for a team based work environment that's invested in their employees? A high valued company in the Plymouth Meeting, PA area is seeking a Customer Service Representative to assist customers with questions regarding their benefits. The position is a temporary to hire opportunity with an hourly pay rate between $15-16/hr (depending on experience).

Responsibilities:

Position Details:

  • Handle inbound and outbound calls from customers regarding their benefit plans

  • Interact with customers via phone and email

  • Make outbound phone calls to customers to follow up with additional benefits information

  • Provide a positive and productive work environment

  • Documentation of customer experience as well as any additional data

Working hours: 8:00 PM - 5:00 PM

Skills:

Qualifications:

  • High School Diploma Required

  • College Degree Preferred

  • 1+ years experience in customer service

  • 1+ years experience in a healthcare office environment

  • Must have tenure with previous companies

  • Quality focused problem solving with experience with Multi-tasking

  • Proficiency in Microsoft Office Suite

  • Healthcare or Benefits knowledge preferred

Qualifications:

This is a temporary to hire opportunity. If you are qualified for this position, please apply directly to this post or e-mail your resume to brittany.robinson@randstadusa.com

Your information will be reviewed by a recruiter; however, due to the large volume of resumes we receive, we are not able to respond directly to all applicants. Your resume submission is confidential and your materials will not be presented to a client without your specific consent. For a complete listing of our job openings, please visit us at www.randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.