XPO Logistics, Inc. WMS Super User (Implementation Specialist) in Fort Wayne, Indiana

WMS Super User (Implementation Specialist)

Requisition Id:


Business Unit:

Supply Chain


Fort Wayne, IN, US, 46809

1st Shift

Logistics done differently.

At XPO Logistics, we know that data drives business. As the WMS Super User, you will serve as the liaison between Operations and IT maintaining the relationship and ensuring clear communication/alignment between the teams. On our team, you’ll have the support to excel at work, and the resources to build a career you can be proud of.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you’ll do on a typical day:

  • Define business requirements for the software, develop and conduct training, and resolve discrepancies to achieve company and customer objectives successfully

  • Coordinate the collection, documentation, and communication of business requirements and best practices to the IT team

  • Conduct training for software implementation for maintenance, startups, and upgrades

  • Create training documents and resources for system users

  • Work with IT to develop testing scenarios, conduct system tests, identify discrepancies, properly troubleshoot solutions, and provide resolutions as needed

  • Proactively communicate with customers, employees and the management team to ensure necessary requirements are met

What you need to succeed at XPO:

At a minimum, you’ll need:

  • 2 years of experience in logistics system implementation

  • Knowledge of automated software systems and implementation

  • Distribution/warehousing experience

  • Knowledge of Warehouse Management Systems (WMS), order management application, and database systems

It’d be great if you also have:

  • Knowledge of SAP

  • Bachelor’s degree in related field preferred, or equivalent combination of education and experience

Be part of something big.


XPO provides cutting-edge supply chain solutions to the world's most successful companies, including Disney, Pepsi, L'Oréal, Toyota and many others. We’re the fastest-growing transportation company on the Fortune 500 list and we’re just getting started.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Nearest Major Market: Fort Wayne