Lockheed Martin VTC Operator in Fort Worth, Texas

Description: This Lockheed Martin position supports the Enterprise Business Services (EBS) Network Telecom Integration (NTI) South Voice/Video Services department located at the Ft. Worth Aeronautics location.

This position will support the Conferencing Services Team with specific focus to the following:

•Monitor videoconferences across all Lockheed Martin sites in the Command Center environment

•Coordinate large scale executive events working with Business Development, Communications, and other Lockheed Martin Business Areas

•Ability to interface with executive levels of management up to the CEO level

•Ability to interface with Domestic Government SPO personnel, high ranking Government officials, international Government high ranking officials and military personnel

•Ability to create metrics reporting documentation

•Ability to pull reports requested by management from TMS reporting system

•Ability to learn and execute first level troubleshooting methodologies

•Flexible schedules, and willing to work OT when required

•Ability to learn/work the Service Central system, monitor and close out tickets

•Responsible for communicating all business activities in an effective and timely manner to management and for maintaining professional conduct consistent with company policy and procedures.

Desired Skills: •Detailed oriented

•Good interpersonal skills

•Experience in conducting research for special projects

•Customer service oriented

•Exceptional Customer Relations skills

•Proven success working in a team environment

•Ability to obtain and retain a Secret DoD Clearance or any program clearances required to perform tasks

BASIC QUALIFICATIONS:

job.Qualifications

Lockheed Martin is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

As a leading technology innovation company, Lockheed Martin’s vast team works with partners around the world to bring proven performance to our customers’ toughest challenges. Lockheed Martin has employees based in many states throughout the U.S., and Internationally, with business locations in many nations and territories.

Join us at Lockheed Martin, where we’re engineering a better tomorrow.

EXPERIENCE LEVEL:

Hourly/Non-Exempt