Citizens Bank Product Manager in Franklin, Tennessee


Franklin American Mortgage is now part of Citizens Bank, N.A. By joining forces with Citizens Bank and complementing each other’s strengths, we’ll improve the breadth and depth of our capabilities. We strive to find talented, service-oriented professionals committed to excellence to join our customer-centric culture built around helping your customers and your community.Effective August 1, 2018, Franklin American Mortgage Company is owned and operated by Citizens Bank, N.A. Therefore, the individual hired to fill this role will be an employee of Citizens Bank.ResponsibilitiesProduct Manager is responsible for the success of the product by maximizing the value of the product. Primary responsibilities include:• Business and technology champion for the strategy related to the product and responsible to short and long-term product vision.• Maintains a deep knowledge of the customer, the data, the business and the industry. Leverages the knowledge to increase the value of the product.• Understands and translates business strategy and regulatory requirements into components, features, and user stories.• Creates and maintains the product roadmap.• Manages and grooms the product backlog, participates in our development process as needed and supports UAT activities.


Qualifications• 5+ years directly related experience including product owner/management or other lending industry experience• Bachelor’s degree or combination of some college and experience, bachelor’s degree in computer science preferred• Experience working in an Agile development environment using Scrum methodologies desired• Ability to negotiate effectively with executive business partners and able to drive business needs forward with tight deadlines• Ability to articulate complex ideas, presentations and plans simply and with clarity to all levels across the organizationHours & Work ScheduleHours per Week: 40Work Schedule: Monday through FridayOccasional evening and weekend work may be required as job duties demand.