Hawaiian Airlines Senior Analyst, Loyalty & Travel Products in Honolulu, Hawaii

Requisition Number 17-1744

Post Date 11/14/2017

Title Senior Analyst, Loyalty & Travel Products

Department Commercial

City Honolulu

State HI

Part-Time No

Part-Time Weekend No


*Key Responsibilities: *

  • Communicate data, reports, and analyses to business and management teams, providing interpretation within the context of the business and making recommendations for improvements.

  • Extract and collect data from multiple internal and external sources, evaluating the reliability and appropriate use for the information.

  • Create regular and ad hoc reporting, identifying performance indicators and presenting information in periodic dashboards and tools for data investigations.

  • Model, forecast, and explain customer behavior, program trends, drivers for business changes, and opportunities for business improvement.

  • Use analytical approaches to evaluate marketing campaign performance, propose negotiation strategies, proactively recommend business improvements, and assess potential opportunities.

  • Define analytical and data requirements for information systems, and work with technology teams on implementing and prioritizing improvements.

  • Other duties as assigned


Minimum Requirements:

  • Bachelors’ degree in a quantitative/analytical discipline

  • 4 years of professional experience in quantitative and analytical roles

  • Excellent oral and written communications skills

  • Proficiency with Excel, Powerpoint and SQL databases

  • Experience with statistical modeling, machine learning, operations research, or equivalents

  • Ability to work cross-functionally and lead projects

  • Able to multi-task and prioritize across multiple responsibilities

  • Fluency in analytics techniques and financial modeling

Preferred Qualifications:

  • Graduate degree in a quantative discipline, or equivalent

  • Experience as an analyst in airlines, consulting or marketing

  • Knowledge of programming languages and other data analysis tools such as R, SAS, Python, and equivalents

  • Proficiency in marketing analytics tools such as Omniture

  • Experience in business development

About Hawaiian Airlines

Hawaiian® has led all U.S. carriers in on-time performance for each of the past 14 years (2004-2017) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler and Travel + Leisure have placed Hawaiian among the top of all domestic airlines serving Hawai‘i.

Now in its 89th year of continuous service, Hawaiian is Hawai‘i’s biggest and longest-serving airline. Hawaiian offers non-stop service to Hawai‘i from more U.S. gateway cities (11) than any other airline, along with service from Japan, South Korea, China, Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides approximately 170 jet flights daily between the Hawaiian Islands, with a total of more than 250 daily flights system-wide.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow updates on Twitter about Hawaiian (@HawaiianAir) and its special fare offers (@HawaiianFares), and become a fan on its Facebook page (Hawaiian Airlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.

  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

  • Please view Equal Employment Opportunity Posters provided by OFCCP.

  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)