Dell Field Interlock Program Manager, OCTO in Hopkinton, Massachusetts
OCTO-Field Interlock Role
Hopkinton, MA or Austin, TX
Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities.
The DellEMC Office of the CTO (OCTO) Field Interlock role has the opportunity to help shape ground-breaking products and solutions. It’s a two-way street, from the OCTO side the strategic need is to gather customer and field input to ensure our innovation, research, and technology investigation areas are aligned with customer and market needs. Then, from the Field side the strategic need is to have consistent messaging on emerging technologies and industry directions that can be leveraged with customers to drive trusted partnerships to envision, prepare, and consume new technology. This role serves as the “glue” between the OCTO and the Field teams.
Collect emerging technology requirements and insights to drive research, strategy, and R&D investment through various OCTO initiatives
Gather the voice of the field data and validate it against our technology agenda including the ability to synthesize feedback to extract themes and key insights from analysis
Establish an oversight/engagement model that is centered around prioritized, emerging technologies to drive value-added content
Gather customer 3-5 year technical account plans and aggregate them to be used to collaborate with the PBU’s planning activity cycle
Have a general understanding of the Dell-EMC product capabilities and requirements, the market’s demands and any gaps that exist which can be addressed by new technology developments
Leverage key internal resources to build transparency between the teams
Monitor the customer Proof of Concepts (PoC) experiments of emerging use cases that will solve for a key customer value
Challenge the status quo and enable the teams to break patterns of traditional thinking and behavior
Considerable product and/or GTM experience at a technology vendor, with demonstrated impact and progression of responsibility
Strong technical aptitude, including working knowledge of storage, compute, database, networking, and virtualization technologies
Entrepreneurial, can-do approach coupled with a strong desire to make a difference
Strong presence and ability to evangelize efforts with a wide range of personalities
Proficient in driving for results, with a sense of accountability and ability to change pace and focus due to dynamic ecosystem
Strong business and sales acumen required
Excellent innovative and structured thinking
10+ years of product oriented or related technology sales experience in enterprise software or services
Ideal candidates have presales knowledge and skills
Bachelors’ degree preferably in engineering or related technical discipline. MBA a strong plus
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