Hardware Support Technician I

Employment Type

: Full-Time


: Information Technology

The HST I provides inventory procurement, asset management, distribution and logistics services for pre-release consumer electronics across the globe. We will equip you with everything you need to know to support our devices, as well as the skills you’ll need as a future IT innovator. We are seeking motivated professionals eager to grow with a well established company for a rewarding and lucrative career in IT.

This position reports to the HST Lead.

Key Responsibilities

Inventory and asset processing of new hardware

Flash devices to new software image

Document all defects of pre-mass production hardware and software

Procure disposition for end of life devices

Perform device returns with functionality testing

Keep track of inventory with weekly cycle count scans

Deliver pre-release devices to users and distribution locations

Minimum Qualifications

Associate’s degree or equivalent practical experience

Comfortable following technical instructions

Ability to work well in a team environment with a focus on knowledge sharing and collaboration

Ability to work on a team with minimal supervision

Preferred Qualifications

1+ years relevant IT experience including inventory processing and deploying laptops/desktops

Bachelor’s Degree in IT, Information Systems, Applied Networking, or any other applicable technical degrees or equivalent experience

Strong customer service, organizational, communication, leadership background

Ability to adjust quickly to changing priorities

What can Astreya offer you?

Working with some of the biggest firms in the world as part of the Astreya delivery network

Employment in the fast growing IT space providing you with brilliant career options for years to come

Introduction to the new ways of working and awesome technologies

Career paths to help you establish where you want to go

A company-wide mentoring program to advise you along the way

Online training courses through CBT-nuggets to upskill you

Performance management system to provide you with meaningful, actionable feedback

Dedicated management to provide you with a point of leadership and care

Internal promotion focus. We love to build people from within.

Numerous on-the-job perks

Peer Recognition

Market competitive rates and benefits

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