Epiq Systems Inc Financial Analyst in Kansas City, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/ada/r/jobs/10798311
It's fun to work at a company where people truly believe in what they are doing!
The Collection Analyst will be working in a shared services environment at Epiq?s corporate headquarters, and will be responsible for research, analysis, and collection of overdue accounts. This position works closely with business personnel across Epiq?s various offices to meet the goals and tasks assigned in an ever-changing business environment. This individual is responsible for assisting in the design, implementation and deployment of policies and procedures, as well as streamlining current collection processes. The successful candidate will be customer, creative, and solution oriented, while delivering timely and high-quality results and able to pursue multiple concurrent initiatives.
+ Ensure timely collection of invoices, and routine follow-up of assigned accounts, utilizing both email and phone, while providing a high level of professionalism in all communications
+ Work in conjunction with sales and client services teams to manage the client accounts, and deliver top quality customer service to both internal and external business partners
+ Research contracts, past emails, payments, and other documentation to ensure all knowledge of the client matter is understood prior to beginning collection efforts
+ Research short-payments and unapplied cash and follow through with appropriate measures as required to bring the issue to closure
+ Assist in the creation of collections process documentation as needed
+ Monthly reporting of collections, cash position, and other items as requested
Qualifications and Skills
+ 3+ years experience working in a business to business collections environment
+ Excellent attention to detail
+ Strong problem solving and analysis skills
+ Excellent verbal and written communication skills and interpersonal skills
+ Positive attitude and strong customer focus
+ Ability to thrive in a fast paced business environment
+ Demonstrated capability to analyze business processes and initiate process improvements
+ Independent thinker with high initiative
+ Able to work in stressful situations
+ Ability to manage multiple concurrent activities
+ Advanced skills with Microsoft Excel and Word preferred
+ SAP experience ideal but not required
Work week is 40 hours plus overtime as required to meet business requirements.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Epiq and its affiliated companies are Equal Opportunity Employers (EOE). Qualified applicants are considered for employment without regard to age, race, color, creed, religion, sex, national origin, sexual orientation, disability, marital or veteran status or any other category protected under applicable federal, state or local law. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
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