Wegmans Hourly Front End Key Holder in King of Prussia, Pennsylvania

Title: Hourly Front End Key Holder Location: PA-King of Prussia-KING OF PRUSSIA,1 Village Dr,King of Prussia,PA,19406 Other Locations:

The job of the Service Team Leader is to supervise and develop a team of Front End employees; and be entrusted with managing the entire store during early morning, late evening and nighttime hours as well as weekend operations. People (Who We Are)

Manage performance and develop employees; provide resources, training, feedback, and development opportunities Interview, select and hire the best caring, diverse, knowledgeable people Lead by example and create a fair, empowering, and safe work environment; maintain & encourage two-way communication Preserve our culture, lead with our values, and ensure Wegmans remains a great place to work

Customer (What We Believe)

Proactively provide incredible service to customer and employee requests; identify service needs; assist all Front End departments with concerns or complaints, use best judgment to satisfy customers Monitor lines to minimize wait time, ensure efficient and timely check out; utilize resources to meet customer and business needs

Product (What We Do)

Educate and ensure employees properly handle products and equipment; ensure food & human safety guidelines are followed Seek knowledge and assistance of Department, Area, and Store Management for continued development; help to problem solve operational challenges; relay concerns and consult with managers

Results (What We Measure)

Manage total store operations during early morning, late evening, nighttime, and weekend hours and in the absence of store or department managers Responsible for a team of cashiers, Helping Hands, Maintenance, Service Desk, Accounting, and/or W-kids employees; coordinate activities, prioritize tasks and ensure operations run efficiently Assist with development, implementation and create excitement of company initiatives, programs, store, and community events

Work Environment

Work includes walking, standing for long periods, repetitive hand and arm movements, occasional heavy lifting, bending, climbing and reaching, along with continuous interaction with customers and co-workers. Work involves exposure to various work environments, including temperature changes. Average weight range of items lifted is 5-20 pounds with a maximum weight lifted of 50 pounds rarely. May be exposed to various allergens (things that may cause an allergic reaction) Work may include use of hand pallet jack, power pallet jack, power walkie-reach, scissors lift or WAV unit. Wegmans certification required for use of power equipment

Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed. Preferred Qualifications

Customer Service experience, preferably in a food service industry, grocery or retail setting Experience working on the Front End, particularly as a Front End Coordinator Front End experience Managerial/supervisory experience