Marriott Loss Prevention Officer - Casual in Lahaina, Hawaii
Job Number 18001YNR
Job Category Loss Prevention & Security
Location The Westin Maui Resort & Spa, Ka'anapali, Lahaina, Hawaii VIEW ON MAP
Brand Westin Hotels & Resorts
Position Type Non-Management/Hourly
Start Your Journey With Us
At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.
Welcome to our family
We welcome you to be a member of our global, diverse Marriott family. Whether traveling across the city or around the globe we realize the importance of making each guest feel as welcome and secure as possible. Your protective nature and attention to details will play an important role in our success. Here, your work is appreciated as much as your individuality and you will be supported in all of your efforts.
The impact you’ll make
Your watchful eye and protective instinct goes far beyond basic. Because of you, our guests can come and go freely without worry. Your dedication to safety provides the guest the same sense of security as they feel in their own home.
What you’ll do
Patrol all areas of the property and assist guests with room access
Monitor security feeds and conduct daily physical hazard inspections
Respond to accidents and assist guests/employees during emergency situations
Defuse guest disturbances and escort individuals from the property if necessary
Conduct investigations, gather evidence, and facilitate interviews with relevant parties
Complete required shift reports and maintain confidentiality of all loss prevention documents
Perks you deserve
We’ll support you in and out of the workplace by offering:
Learning and development opportunities
Discounts on hotel rooms, gift shop items, food and beverage
What we’re looking for
Strong communication skills
A history of thriving in stressful situations
A team-first attitude
A gift for paying attention to the smallest details
Exercise good judgment and maintain a professional demeanor
This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and assist with moving objects weighing in excess of 75 pounds. Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by Supervisors.
You’re welcomed here
Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you’re important to us. You’ll make an impact in your role, and for that, you’ll be appreciated and valued.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.