Drybar Customer Service Associate- NEW at Fashion Show in Las Vegas, Nevada

Drybar is a blowdry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that’s blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts.

We are growing faster than ever and fiercely recruiting amazing receptionists. At Drybar, our receptionists are called Bartenders because that’s what they do – they tend to the social experience of our bar atmosphere.

So here’s our question for you. Do you hold the power to…

…make anyone smile?

…befriend strangers?

…turn around a customer experience?

…remember names and faces?

…do five things at one time?

Then we wanna meet you!

Before you introduce yourself, check out what we're all about here:

  • Greet clients with a warm and friendly welcome

  • Check clients in and out through Booker

  • Maintain highest degree of ethics when handling client payments and stylist tips/commissions

  • Troubleshoot any Booker issues and make changes to Client Profiles when needed

  • Manage Skype communication with Customer Service team and ensure all Skype messages are answered in a timely fashion

  • Elevate scheduling concerns to Customer Service team when necessary

  • Check notes section of Booker for any special client requests

  • Manage shop flow including pairing clients with stylists and managing break schedule for stylists in the absence of or by request of the Shop Manager

  • Serve complimentary beverages to our guests

  • Maintain shop cleanliness

  • Restock retail displays and maintain display cleanliness

  • Merchandising and inventory projects as assigned

  • Provide exceptional service

  • Tend to the social experience of our bar like atmosphere

  • Maintain clear communication with Shop Management about overall shop operations

  • Sell products, tools, and memberships

  • Other duties and projects as assigned

  • 1+ years’ experience in a fast paced, customer centric environment

  • Previous salon/spa experience preferred but not required

  • Strong communication skills

  • Team work oriented mindset with a “can do” attitude

  • Ability to work at a sustained, fast pace

  • Excellent problem solving and trouble shooting skills

  • Track record in providing over-the-top, amazing customer service!

  • Ability to multitask with ease

  • Frequently required to stand and/or walk for duration of 6-8 hour long shifts

ID: 2018-2016

Shifts Available: Friday, Monday, Saturday, Sunday, Thursday, Tuesday, Wednesday

External Company Name: Drybar Holdings LLC

External Company URL: www.thedrybar.com