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Hotwire Communications Security Technician in Naples, Florida

Come power the future with us!

From the beginning, Hotwire Communications has been focused on the future – bringing the power and speed of fiber optics directly to customers. We were among the first companies in the US to offer IPTV Video and the first to offer gigabit speeds in Florida.

And that leadership continues.

We are looking for team members who are passionate about technology and what it means for all our lives. We are looking for leaders to drive us into the future and we are looking for individuals who are prepared to do whatever it takes to create a truly exceptional customer experience day in and day out.

The Security Technician is responsible for performing skilled technical work in the installation, maintenance, repair, modification and testing of access control, closed circuit television (CCTV) and security systems hardware and software. Additionally, installing, maintaining, repairing and testing data cable and wiring and other security systems related hardware. The successful candidate will also be responsible for the SW FL vehicle inventory and compliance.

Essential Duties/ Responsibilities

  • Maintain detailed daily communication with coordinators, supervisors, and staff in the field.

  • Responsible for all inventories on vehicle. Keeping track on low counts of material, and knowing when to replenish equipment.

  • Maintaining a clean and well organized vehicle, as vehicles are subject to random inspections.

  • Check schedule and emails for any and all updated changes to/add-ons, as schedules are subject to change.

  • Attend monthly team meetings and any scheduled training.

  • Responsible for the completion of all installations and service, including all paperwork, and the diligence of turning the paperwork in on a daily basis.

  • Fire Alarm Systems Agent (FASA)/Burglar Alarm Systems Agent (BASA) certified.

  • Must have at least 1 year experience in installation of security systems, camera and low voltage systems.

  • Must have own basic hand tools/drills/OHM meter.

  • Exceptional customer service and trouble shooting skills.

  • Strong internal and external customer service-oriented demeanor.

  • Ability to handle high-volume transaction environment with attention to detail.

  • Positive and productive internal and external customer service and communication skills.

  • Flexible, able to work in a demanding and fast-paced environment.

Physical Demands: Lifting of 50 pounds and occasional attic work

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

This job operates primarily in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.

Equal Employment Opportunity

Hotwire Communications is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or Veteran status.

Hotwire Communications does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Hotwire Communications and Hotwire Communications will not be obligated to pay a placement fee.

*Sponsorship is not available for this position

ID: 2019-1623

Street: 1467 Rail Head Blvd.

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