Santander Bank, NA Healthcare Relationship Manager in New York, New York

Healthcare Relationship Manager - 1708579



Santander’s Commercial Banking Division is an active provider of capital, treasury management and risk management solutions to thousands of small and mid-sized companies in the northeast and across the country. We also have expertise and provide service to specific industry sectors including real estate, asset based lending, energy, education, health care and government.

Our clients rely on the strength of Santander’s balance sheet and the degree to which our relationship managers understand their businesses in order to develop the most relevant and compelling solutions. In addition, Santander’s significant international presence in regions around the world uniquely positions us to help companies grow their business, both near and far.

The Healthcare Relationship Manager will be responsible for the sales, service and retention of the most complex and profitable relationships. Responsible for new business development, portfolio management, credit quality and overall relationship management of an assigned portfolio of customers. Works independently to manage and develop complex commercial accounts that meet the bank's lending requirements and maximize profitability while minimizing risk. Acts in a trusted advisor role to companies generating ideas, advice and solutions, usually to the larger companies. One of the most senior individual contributor position within Commercial Banking.

Responsibilities & Duties:

  • Cross sells all bank products; directs the coordination of product partners in the attainment of business plans

  • Owns the relationship as primary point of contact

  • New business development which focuses on the acquisition of complex and profitable commercial customers

  • Sources prospects and COI's

  • Individual budget responsibility in alignment with Incentive Plan Goals

  • Works in collaboration with credit professionals to produce written support of new or renewing credit exposure

  • Works with compliance, credit review and auditors to ensure credit extension is within policy and applicable laws and regulation

  • Marshalls all product disciplines as primary owner of relationship

  • Mentors Financial Analysts, Portfolio Managers and/or less experienced Relationship Managers

  • Monitors credit quality within assigned portfolios and takes action

  • Identifies, evaluates, structures and documents commercial credit

  • Participates in joint calls with business partners to develop customers

  • Drives revenue growth through self-sourced opportunities within the upper-end / more complex universe of commercial customers and prospects.

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.



  • Master's degree preferred

  • Background of sales/client interfacing and commercial credit knowledge within the healthcare industry

  • Ability to manage high-end clients

  • At least 15 years of professional experience

  • Ability to work independently and leverage professional relationships within and outside the bank

  • Displays deep understanding of capital structures and has experience in senior debt structures

  • Experience in all aspects of company's capital structure. Deep product knowledge in all bank offerings

  • Extensive knowledge of financial analysis, risk evaluation, loan documentation and commercial loan structures

  • Full utilization of sales automation tools and related technologies

  • Superior knowledge of commercial banking products and services (both credit & non-credit)

  • Superior sales presentation, interpersonal, negotiation and written and verbal communication skills, evidenced both internally and externally

  • Knows key prospects in market

  • Working knowledge of Capital Markets including Loan Syndications, Private Equity, Debt Capital Markets and non-bank loan alternatives.

Job : Commercial Products
Primary Location : New York-New York
Other Locations : New York-New York, New Jersey-Florham Park
Schedule : Full-time
Job Posting : Nov 13, 2017, 2:24:07 PM